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features
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support

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Description

Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack. The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands. It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.

Description

Find the silos that may be hindering your internal collaborations. This will allow teams and operations to better coordinate with the entire ecosystem in real-time. A PMS is software that allows a hotel to manage its front-office resources such as check-in and checkout, rooms, cleaning and prices. It also includes client profiles, billing, client profiles, and client profiles. Cloud-based software that can be customized to meet the needs of guests. Through the API Portal, integration with any third party system is possible, allowing for essential data to be processed. There are more than 300 integrations. PMS HOST contains a number of modular, flexible structural modules that can be adapted for different business models and needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beds24 Yes 
Cashfree Payments Yes 
Cloudbeds Yes 
Gmail Yes 
Hotelogix Yes 
IronWiFi No 
LINE Yes 
Mews Yes 
Microsoft Outlook Yes 
Paytm Yes 
Razorpay Yes 
STAAH Channel Manager Yes 
Salto Yes 
Stripe Yes 
Twilio Yes 
Viber Yes 
Viqal No 
WhatsApp Yes 
WinHMS Express Yes 
eZee Absolute Yes 

Integrations

Beds24 No 
Cashfree Payments No 
Cloudbeds No 
Gmail No 
Hotelogix No 
IronWiFi Yes 
LINE No 
Mews No 
Microsoft Outlook No 
Paytm No 
Razorpay No 
STAAH Channel Manager No 
Salto No 
Stripe No 
Twilio No 
Viber No 
Viqal Yes 
WhatsApp No 
WinHMS Express No 
eZee Absolute No 

Pricing Details

$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Guestara

Founded

2024

Country

India

Website

www.guestara.com

Vendor Details

Company Name

Host Hotel Systems

Founded

1994

Country

Portugal

Website

www.hostpms.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

IT Project Management

Bug Tracking No 
Issue Management No 
Milestone Tracking No 
Percent-Complete Tracking No 
Portfolio Management No 
Prioritization No 
Product Roadmapping No 
Requirements Management No 
Resource Management No 
Status Tracking No 
Supports Agile No 
Supports Scrum No 
Task Management No 
Testing / QA Management No 
Time & Expense Tracking No 

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