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Average Ratings 0 Ratings

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features
design
support

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Description

Guestar offers AI-driven communication solutions for property managers, enhancing guest feedback, achieving a 100% response rate, automating upselling opportunities to boost bookings, and significantly reducing typical response times to mere minutes. Acting as a virtual sales assistant, Guestar is available around the clock to promptly address guest inquiries across all OTA platforms, ensuring seamless communication in any language at any time. This innovative approach not only streamlines operations but also maximizes revenue potential for property managers.

Description

Helix leverages conversational data collection to interact with guests during their entire stay, collecting valuable insights while ensuring a seamless, contactless communication experience. Tailored for frontline personnel, Helix efficiently categorizes feedback and inquiries by sentiment and topic, prioritizing urgent matters that need quick resolution. This allows your team to collaborate in real-time, addressing guest needs promptly while they are still on-site. With various notification options, task delegation, and SMS-based teamwork features, Helix streamlines the entire process from check-in to check-out. By automating these interactions, Helix empowers you to concentrate on essential tasks such as promoting additional services, encouraging positive reviews, and enhancing transient occupancy rates. Ultimately, this innovative solution not only enriches the guest experience but also drives operational efficiency for hospitality staff.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Hostaway Yes 
Hostify Yes 

Integrations

Hostaway No 
Hostify No 

Pricing Details

$8/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Guestar Pte. Ltd.

Founded

2025

Country

Singapore

Website

www.guestar.ai

Vendor Details

Company Name

MicroMetrics

Founded

2013

Country

Canada

Website

micrometrics.com/hospitality/

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

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