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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.

Description

xtraCHEF by Toast is a platform for financial and operational management that's specifically designed for restaurants. xtraCHEF combines machine learning, data science and quality control to streamline the supply chain. Restaurants of any size and with any service use xtraCHEF’s industry-leading AP automation to increase productivity and make better purchasing decisions. Operators can easily make sense of their books with the help of food cost management analytics and reporting. This will allow them to cut percentage points off their prime expenses. xtraCHEF puts you in control of the kitchen and your profits.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChefTec No 
Jonas Club Management No 
Microsoft Dynamics 365 No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Restaurant365 No 
Sage 100 No 
Sage 100 Contractor No 
Sage 300 No 
Sage 500 No 
Toast POS No 
Xero No 

Integrations

ChefTec Yes 
Jonas Club Management Yes 
Microsoft Dynamics 365 Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Restaurant365 Yes 
Sage 100 Yes 
Sage 100 Contractor Yes 
Sage 300 Yes 
Sage 500 Yes 
Toast POS Yes 
Xero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

We also offer two free solutions: xtraCASH, the restaurant industry's only no-cost invoice processing solution, and Sync, which seamlessly transfers sales data from Toast into users' QuickBooks Online accounts.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GuestXM

Country

United States

Website

guestxm.com

Vendor Details

Company Name

Toast

Founded

2011

Country

United States

Website

www.xtrachef.com

Product Features

Food Service Management

Costing Yes 
For Cafeterias No 
For Healthcare Facilities No 
Free / Reduced Meals No 
Inventory Management Yes 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing Yes 
Recipe Management Yes 
Schools No 
Tray Tracking No 

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