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Average Ratings 0 Ratings
Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Tenzo is an AI-driven Restaurant PerformanceOps platform that empowers restaurateurs to bring all their data—sales, labor, inventory, reviews, and external factors like weather and events—into a single, easy-to-use dashboard. The platform leverages machine learning to forecast demand accurately, enabling restaurants to optimize staffing and inventory levels in real time. Tenzo’s automated reporting system delivers essential business insights exactly when they’re needed, reducing manual reporting overhead and speeding up response times. Benchmarking tools help restaurant groups compare site performance, identify top performers, and replicate best practices across their portfolio. With over 70 integrations, Tenzo seamlessly connects with popular POS, labor, and inventory systems such as Lightspeed, Square, and Planday. The platform caters to businesses of all sizes—from single sites to large enterprises—providing tailored solutions to meet diverse operational needs. Tenzo also offers role-specific dashboards for CEOs, operations, finance, IT, and consultants, ensuring each team member gets the data most relevant to their role. Trusted globally, Tenzo helps restaurants transform data into actionable insights that drive growth and operational excellence.
API Access
Has API
No
API Access
Has API
No
Integrations
Adora POS
No
Axis LMS
No
KayaPush
No
Lightspeed Restaurant
No
Nekton.ai
No
Push Operations
No
SpotOn
No
Stackreaction
No
TISSL
No
Uptix
No
Integrations
Adora POS
Yes
Axis LMS
Yes
KayaPush
Yes
Lightspeed Restaurant
Yes
Nekton.ai
Yes
Push Operations
Yes
SpotOn
Yes
Stackreaction
Yes
TISSL
Yes
Uptix
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$600 per year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Tenzo
Founded
2016
Country
United Kingdom
Website
www.gotenzo.com
Product Features
Product Features
Sales Forecasting
Competitor Analysis
No
Correlation Analysis
Yes
Dashboard
Yes
Dynamic Modeling
Yes
Exception Reporting
Yes
Graphical Data Presentation
Yes
Modeling & Simulation
Yes
Performance Metrics
Yes
Sales Trend Analysis
Yes
Statistical Analysis
Yes