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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Syphor is an innovative analytics and reporting platform tailored for restaurants and restaurant groups across the United States and Canada. Each morning, prior to 7 AM, you receive a concise report on your smartphone, summarizing key metrics from the previous day, including your profit after accounting for food and labor costs, notable changes, vendor price fluctuations, weather updates, local events, insights from your managers, and your priorities for the day ahead.
Syphor seamlessly integrates with all existing systems you utilize—such as your POS, invoices, labor management, kitchen displays, and accounting software—aggregating data from these sources to provide a comprehensive overview. There’s no need for installation or replacement of your current systems.
Every team member, whether an owner, general manager, chef, or bookkeeper, receives a personalized report that caters to their specific needs. You can pose questions in straightforward English, and Syphor will provide answers based on your own data. Additionally, for restaurant groups, there’s a dedicated page for each location along with Playbooks that highlight best practices from one site that could be beneficial if adopted by others.
The service is priced at $199 per month for each restaurant, making it an affordable investment for enhanced operational insights. With Syphor, you can streamline your decision-making and optimize your restaurant's performance effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$199/month/restaurant
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Syphor
Founded
2026
Country
Canada
Website
syphor.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives