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Average Ratings 8 Ratings

Total
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features
design
support

Description

Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.

Description

Suntek Reporting turns complex data into visual insights that anyone can understand. Reduce the time spent staring at spreadsheets. Let us help you decode complex data and allow you to focus on what's most important: growing your business! Our user-friendly interface scores high and tracks business performance. This allows users to see where their business stands in real time. We reduce data sets into simple KPI scores that provide actionable insights that can improve your bottom line. Suntek Reporting's predictive analysis allows users to make informed decisions that lead to: *Increased revenue *Better customer service *Improved employee efficiency *Greater market share. Suntek Reporting can eliminate the pain of complex reporting and give you the confidence that comes with improving performance and profitability.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Amplify No 
AWS Backup No 
AWS Certificate Manager No 
Apache Cordova No 
Authorize.Net No 
Azure Application Gateway No 
Azure Cache for Redis No 
Azure Data Factory No 
Azure SQL Database No 
Braintree No 
Elasticsearch No 
Google Analytics No 
Google Tag Manager No 
Northstar KDS No 
NuGet No 
Olo No 
PAR PixelPoint No 
Stripe No 
Vue.js No 
Worldpay No 

Integrations

AWS Amplify Yes 
AWS Backup Yes 
AWS Certificate Manager Yes 
Apache Cordova Yes 
Authorize.Net Yes 
Azure Application Gateway Yes 
Azure Cache for Redis Yes 
Azure Data Factory Yes 
Azure SQL Database Yes 
Braintree Yes 
Elasticsearch Yes 
Google Analytics Yes 
Google Tag Manager Yes 
Northstar KDS Yes 
NuGet Yes 
Olo Yes 
PAR PixelPoint Yes 
Stripe Yes 
Vue.js Yes 
Worldpay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99/month
Monthly Subscription
License
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GuestXM

Country

United States

Website

guestxm.com

Vendor Details

Company Name

Suntek Solutions

Founded

2006

Country

United States

Website

www.sunteksolutions.io/reporting

Product Features

Dashboard

Annotations Yes 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive Yes 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics Yes 
Widgets No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down No 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

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