Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Suntek Reporting turns complex data into visual insights that anyone can understand. Reduce the time spent staring at spreadsheets. Let us help you decode complex data and allow you to focus on what's most important: growing your business! Our user-friendly interface scores high and tracks business performance. This allows users to see where their business stands in real time. We reduce data sets into simple KPI scores that provide actionable insights that can improve your bottom line. Suntek Reporting's predictive analysis allows users to make informed decisions that lead to: *Increased revenue *Better customer service *Improved employee efficiency *Greater market share. Suntek Reporting can eliminate the pain of complex reporting and give you the confidence that comes with improving performance and profitability.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWS Amplify
No
AWS Backup
No
AWS Certificate Manager
No
Apache Cordova
No
Authorize.Net
No
Azure Application Gateway
No
Azure Cache for Redis
No
Azure Data Factory
No
Azure SQL Database
No
Braintree
No
Integrations
AWS Amplify
Yes
AWS Backup
Yes
AWS Certificate Manager
Yes
Apache Cordova
Yes
Authorize.Net
Yes
Azure Application Gateway
Yes
Azure Cache for Redis
Yes
Azure Data Factory
Yes
Azure SQL Database
Yes
Braintree
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Monthly Subscription
License
License
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Suntek Solutions
Founded
2006
Country
United States
Website
www.sunteksolutions.io/reporting
Product Features
Product Features
Dashboard
Annotations
Yes
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
Yes
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
Yes
Widgets
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
Yes
Drill Down
No
Email Reports
No
Financial Reports
No
Forecasting
Yes
Marketing Reports
No
OLAP
No
Report Export
Yes
Sales Reports
Yes
Scheduled / Automated Reports
Yes