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Average Ratings 0 Ratings
Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Painapo is a cutting-edge ad analytics tool built for restaurants that links marketing efforts directly to real-world results. By integrating with popular reservation systems such as SevenRooms, it identifies which guests came from ads, tracks their spending, orders, and repeat visits. Painapo uses server-side tracking that operates independently of cookies, making it more reliable than pixel-based tracking. The tool also optimizes audience targeting and budget allocation automatically, excluding existing customers from campaigns to maximize ROI. This system ensures that restaurants no longer just track clicks, but instead track actual covers, providing them with the data needed to refine their marketing strategies and boost profits.
API Access
Has API
No
API Access
Has API
No
Integrations
Eat App
No
Facebook Ads
No
Google Ads
No
Instagram Ads
No
Meta Ads
No
Meta Ads Manager
No
OpenTable
No
Pinterest Ads
No
Quandoo
No
Resy OS
No
Integrations
Eat App
Yes
Facebook Ads
Yes
Google Ads
Yes
Instagram Ads
Yes
Meta Ads
Yes
Meta Ads Manager
Yes
OpenTable
Yes
Pinterest Ads
Yes
Quandoo
Yes
Resy OS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Painapo
Founded
2024
Country
France
Website
painapo.io
Product Features
Product Features
Marketing Analytics
A/B Testing
No
Campaign Management
Yes
Channel Attribution
Yes
Customer Journey Mapping
Yes
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
Yes
ROI Tracking
Yes
Social Media Metrics
Yes
Website Analytics
No