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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

GuestTraction stands as the premier authority in guest interaction, offering a comprehensive array of online solutions designed to help your establishment effectively connect with its visitors. Our services cater to a diverse spectrum of properties, ranging from expansive hotel chains to single motels. Each of our products is user-friendly, robust, and tailored to align seamlessly with your operational needs. Discover today why patrons across the globe appreciate the benefits that GuestTraction brings and how we can enhance your business's value. Recognizing that technology solutions should not be one-size-fits-all, we adopt a thoughtful approach to identify the ideal products for you, ensuring that you only invest in features that truly enhance your operations. In a rapidly evolving world, having the assurance that you can reach out to a real person when needed is invaluable. We take pride in providing exceptional customer support, making sure you feel more like a friend than just a number in our system. This dedication to personalization is what sets us apart in the industry.

Description

Traction on Demand presents its Employee Relationship Management (ERM) solution, an all-encompassing HR platform designed on Salesforce that oversees the complete employee journey from recruitment to retirement. By centralizing HR data alongside sales, marketing, and service information, organizations can achieve a holistic understanding of their workforce, thereby positioning HR as a vital business partner. Historically, businesses have leveraged Customer Relationship Management (CRM) systems to assess and optimize customer interactions, while the employee and candidate experiences have often been relegated to a patchwork of isolated systems. Valuable insights are captured through various tools such as Applicant Tracking, HR Information, Human Capital Management, and Learning Management systems, yet these insights remain largely inaccessible to those outside of HR departments. With the introduction of Traction ERM, this innovative solution integrates these disparate data sources into a cohesive HR framework, significantly enriching the overall employee experience. This unified approach not only streamlines HR processes but also empowers organizations to leverage data for improved decision-making regarding their workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beds24 Yes 
Mews Yes 
Oracle Cloud Infrastructure Yes 
Preno Yes 
Salto Yes 
Seekom Yes 
SimpleK Yes 
SiteMinder Yes 
Storable Newbook Yes 
Stripe Yes 
Xero Yes 

Integrations

Beds24 No 
Mews No 
Oracle Cloud Infrastructure No 
Preno No 
Salto No 
Seekom No 
SimpleK No 
SiteMinder No 
Storable Newbook No 
Stripe No 
Xero No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GuestTraction

Country

New Zealand

Website

www.guesttraction.com

Vendor Details

Company Name

Traction on Demand

Country

Canada

Website

www.tractionondemand.com/blog/introducing-traction-erm/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Product Features

Applicant Tracking

Assessments Yes 
Background Screening No 
Candidate Management Yes 
Collaboration Tools No 
Internal HR Yes 
Interview Management No 
Interview Scheduling No 
Job Board Posting No 
Job Requisition No 
Onboarding Yes 
Recruiting Firms No 
Reference Checking No 
Resume Parsing No 
Resume Search No 
Self Service Portal Yes 
Workflow Management Yes 

Human Resources

360 Degree Feedback Yes 
Applicant Tracking Yes 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database Yes 
Employee Lifecycle Management No 
Onboarding Yes 
Payroll Management No 
Performance Management Yes 
Recruiting Management Yes 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Alternatives

Alternatives

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