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Average Ratings 3 Ratings

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support

Description

GuestTraction stands as the premier authority in guest interaction, offering a comprehensive array of online solutions designed to help your establishment effectively connect with its visitors. Our services cater to a diverse spectrum of properties, ranging from expansive hotel chains to single motels. Each of our products is user-friendly, robust, and tailored to align seamlessly with your operational needs. Discover today why patrons across the globe appreciate the benefits that GuestTraction brings and how we can enhance your business's value. Recognizing that technology solutions should not be one-size-fits-all, we adopt a thoughtful approach to identify the ideal products for you, ensuring that you only invest in features that truly enhance your operations. In a rapidly evolving world, having the assurance that you can reach out to a real person when needed is invaluable. We take pride in providing exceptional customer support, making sure you feel more like a friend than just a number in our system. This dedication to personalization is what sets us apart in the industry.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salto Yes 
SiteMinder Yes 
Stripe Yes 
Xero Yes 
Akia No 
Beonprice No 
ChargeAutomation No 
GuestRevu No 
Lightspeed Retail No 
OpenKey No 
Oracle Cloud Infrastructure Yes 
Preno Yes 
QuickBooks Online No 
RevControl No 
Seekom Yes 
Storable Newbook Yes 
TallOrder No 
Whistle No 
iVvy Event Management No 
iVvy Venue Management No 

Integrations

Salto Yes 
SiteMinder Yes 
Stripe Yes 
Xero Yes 
Akia Yes 
Beonprice Yes 
ChargeAutomation Yes 
GuestRevu Yes 
Lightspeed Retail Yes 
OpenKey Yes 
Oracle Cloud Infrastructure No 
Preno No 
QuickBooks Online Yes 
RevControl Yes 
Seekom No 
Storable Newbook No 
TallOrder Yes 
Whistle Yes 
iVvy Event Management Yes 
iVvy Venue Management Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GuestTraction

Country

New Zealand

Website

www.guesttraction.com

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

Alternatives

Alternatives

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