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Description
GuestTek's OneView Media serves as a thorough entertainment system aimed at improving the experience of guests within the hospitality sector. This solution encompasses a variety of features, such as complimentary IPTV that includes numerous premium channels along with an interactive program guide, in addition to on-demand movie selections, music options, and customizable pricing controlled by the hotel. By supporting integrated television configurations from LG and Samsung, it removes the necessity for set-top boxes, thereby simplifying in-room cabling. Furthermore, OneView Media comes equipped with functionalities like hotel messaging and advertising slots, as well as a user interface that can be tailored to fit the hotel's branding. It also incorporates tools like myMedia, which allows guests to link their personal devices to the in-room televisions, and OneView MVP, which provides access to over-the-top applications and various features suitable for properties utilizing Coax or IP infrastructure. This comprehensive solution ultimately aims to elevate guest satisfaction and engagement during their stay.
Description
The Digital Hotelier serves as a comprehensive cloud-based platform designed to revolutionize the experiences of hotel guests and streamline internal operations by unifying service delivery, communication, and tools for revenue enhancement into a single system compatible with existing hotel technologies. Guests can easily access various services through a branded web application or QR code, eliminating the need for downloads; this allows them to request in-room dining, housekeeping, laundry, concierge, maintenance, spa services, restaurant reservations, and other amenities in their chosen language, while hotels benefit from the ability to upsell services and incorporate third-party offerings to generate additional revenue streams. On the operational front, The Digital Hotelier features TeamStream, a centralized module that effectively oversees housekeeping, task assignments, maintenance, complaint management, and fosters real-time communication and collaboration among staff, enabling them to coordinate tasks with ease and quickly address service requests. This integration not only improves efficiency but also enhances overall guest satisfaction by ensuring that their needs are met promptly and effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GuestTek
Founded
1997
Country
Canada
Website
guesttek.com/products/oneview-media/
Vendor Details
Company Name
The Digital Hotelier
Country
United Arab Emirates
Website
thedigitalhotelier.co
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
