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Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
Description
xnPOS serves as a globally adaptable point of sale system tailored specifically to the unique needs of the hospitality sector. This comprehensive, cloud-based solution is centrally managed, ensuring that it delivers enterprise-level scalability, robust security, and high performance. By emphasizing self-service options for guests and enhancing mobility for hotel staff, xnPOS has the potential to transform hotel operations and boost profitability significantly. This innovative system is operational in approximately 50 countries, spanning regions such as North America, Europe, the Middle East, and Asia/Pacific. Features include digital menus and self-ordering capabilities for guests, along with the ability to scale from a single terminal to hundreds, making it versatile for various hotel sizes. It is also fully internationalized, supporting multiple languages to cater to a diverse clientele. The system is designed for high configurability, ensuring a smooth and engaging guest experience. By harnessing automated intelligence and guest profiling, xnPOS maximizes revenue opportunities while providing real-time analytics accessible from any location at any time. Additionally, it offers complete mobile support for enhanced operational efficiency and features a variety of supplementary options like kitchen display systems, kiosks, loyalty programs, and stock management. With an open integration policy, xnPOS boasts an extensive array of third-party integrations, making it a flexible choice for modern hotels. This level of adaptability enables hotels to tailor their services to meet the evolving demands of their guests.
API Access
Has API
No
API Access
Has API
No
Integrations
OKKAMI
No
protel MICE
No
Pricing Details
€99 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Vendor Details
Company Name
Xn protel Systems
Founded
2002
Country
Australia
Website
www.xnpos.net
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
Product Features
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
No
Order Management
No
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
Yes
