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Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
Description
Experience smooth and secure self-ordering and payment from SCAN HERE to SEE YOU NEXT TIME. Guests can utilize an adaptable digital menu accessible on their mobile devices to browse and place orders with a server. This mobile checkout option allows payments by item, seat, or the total bill using Apple Pay, Google Pay, or a credit card. Our fully integrated contactless ordering and payment solution ensures a self-serve experience without the hassle. While implementing such systems requires investment and time, it's crucial to choose one that your guests will embrace; in fact, 99.45% of Ready users surveyed expressed a desire to use it again. We aim to enhance your operation without adding complexity, as our system integrates seamlessly with your existing POS, creating a cleaner and simpler process. By optimizing table turnover by an average of 25 minutes and boosting server tips by 7-15%, you can effectively increase your venue's capacity and enhance guest satisfaction by offering a self-serve option that meets modern expectations. Ultimately, adopting this technology not only elevates the dining experience but also streamlines operations, making it a win-win for both guests and staff alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Checkmate
No
FreedomPay
No
Global Payments
No
Global Payments Integrated
No
Heartland Payment Processing
No
Heartland Restaurant
No
Oracle MICROS POS
No
POSitouch
No
PayPal
No
TSYS
No
Integrations
Checkmate
Yes
FreedomPay
Yes
Global Payments
Yes
Global Payments Integrated
Yes
Heartland Payment Processing
Yes
Heartland Restaurant
Yes
Oracle MICROS POS
Yes
POSitouch
Yes
PayPal
Yes
TSYS
Yes
Pricing Details
€99 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Vendor Details
Company Name
Ready to Pay
Country
Canada
Website
www.readytopay.com
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
Yes
Online Payments
No
POS Transactions
Yes
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
