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Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
Description
We offer interactive television solutions tailored for hotels of all infrastructure types. Our company specializes in designing and customizing hotel TV systems that encompass interactive TV, IPTV, coaxial, and headend solutions, ensuring they meet both hotel standards and guest preferences. Our hotel TV systems are user-friendly and compatible with prominent hospitality television brands. We are certified to deliver premium content from various TV providers, including Sky. Our integrated TV systems for hotel rooms are designed for seamless installation and feature centralized equipment management, enabling hotels to track guest interactions with in-room televisions. Our comprehensive platform supports all major TV manufacturers and has been implemented in over 500 properties across more than 50 countries. It offers a range of features such as guest directories, room service options, weather updates, flight information, and more. Moreover, our solutions are scalable and cost-effective, available in both cloud-based and on-premises formats. We provide a compact headend suitable for any signal type and operator, ensuring integration with leading vendors. Additionally, our systems interface with Property Management Systems (PMS) and room control features, while supporting guest content options like casting, Netflix, YouTube, and Bluetooth. Our dashboard and API facilitate monitoring and reporting of usage data, enhancing the overall guest experience. This comprehensive approach not only boosts guest satisfaction but also streamlines hotel operations effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Vendor Details
Company Name
Nonius
Founded
2005
Country
Portugal
Website
noniussolutions.com
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
Product Features
Portal
Chat
No
Collaboration
No
Content Management
Yes
Document Management
No
File Sharing
No
Search
No
