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Description
GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.
Description
Mirigi is an advanced digital concierge and management platform designed specifically for luxury condominiums, homeowners associations, and branded residences. Residents can access all building services through a branded application, an in-unit touchscreen panel, or even WhatsApp, enabling features such as making amenity reservations, tracking packages, authorizing visitors, managing valet services, submitting maintenance requests, ordering from restaurants, handling expenses, and facilitating online payments. At the core of this system is Miri, an AI-powered concierge agent that proactively manages requests rather than merely responding, efficiently placing orders, calling for valet services, and booking amenities in the preferred language of each resident.
Staff members utilize a comprehensive real-time console that offers tailored views for various teams, including front desk, concierge, management, security, valet, maintenance, and restaurant staff, all backed by an AI assistant that translates simple instructions into coordinated actions. The platform integrates a building automation gateway that connects gates, lighting systems, cameras, and pool sensors, all conveniently managed through a single application.
With a foundation built on two decades of experience in luxury residential operations, Mirigi has established offices in key locations such as Miami, Montevideo, and Punta del Este, ensuring a wide reach and robust support for high-end living. This commitment to excellence in service and technology positions Mirigi as a leader in enhancing the residential experience for its users.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99 per month
Free Trial
No
Free Version
Yes
Pricing Details
$650/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GuestService
Country
United Kingdom
Website
guestservice.net
Vendor Details
Company Name
Khimo
Founded
2017
Country
Uruguay
Website
www.mirigi.com
Product Features
Menu
Color-Coding / Upselling Tools
No
Digital Signage / Menu Boards
No
Kiosk Menus
No
Menu Design Tools
No
Menu Item Management
No
POS Integration
No
Pre-Made Menu Templates
No
Printed/Paper Menus
No
QR Code Menus
No
Tablet Menus
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
