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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Just as GuestServe offers an easy-to-use reservation software, TouchBase Mail serves as a straightforward email marketing platform, enabling clients to "touch base" with their audience. This tool allows for seamless communication by sending bulk messages to both your reservation database and mailing list from the same user-friendly admin interface that houses your analytics and reservations. Additionally, Merlin Metrics serves as an analytical resource, helping you gauge the success of your marketing efforts, particularly if you’re keen on measuring ROI. If you find yourself without a website or need a temporary one, Website-To-Go provides a user-friendly website builder that directly pulls content from your GuestServe account. In today's world, having a mobile-friendly website is crucial, as neglecting this aspect could lead to missed opportunities; Mobile-To-Go is here to enhance the experience for your visitors. Furthermore, we are proud to offer secure and encrypted credit card processing, complete with detailed merchant reporting to ensure your transactions are safe and efficient. With these tools at your disposal, managing your business's online presence has never been easier.

Description

Our user-friendly table management system is compatible with any device. It allows you to manage seat reservations, accommodate walk-ins, and log entries for waiting lists, while also tracking how long each guest has been seated and generating comprehensive reports on your servers. You can conveniently access your reservations from various devices, including your smartphone, tablet, laptop, office computer, and even from the hostess stand or your home. With no equipment costs, we eliminate the need for setup fees or contracts, which simplifies the onboarding process. Fostering strong relationships with your customers enhances their overall experience. Our Customer Relationship Management (CRM) tools provide immediate access to vital customer information, including notes, reservation history, and profile photos. We categorize reservations by their sources: those added by your staff, direct website bookings, concierge services, and affiliate sites. Furthermore, our Reporting section presents customizable graphs that can be filtered by date range and saved as PDFs, allowing you to analyze which websites are generating the most customers and strategically adjust your online advertising efforts accordingly. By harnessing these insights, you can effectively enhance your marketing strategies and improve customer engagement over time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat No 
Facebook No 

Integrations

Adobe Acrobat Yes 
Facebook Yes 

Pricing Details

$9.95 per month
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GuestServe

Country

United States

Website

www.guestserve.com

Vendor Details

Company Name

Reservation Genie

Country

United States

Website

www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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