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Description
The primary online reservation system utilized for securing accommodations such as guest rooms, lodges, cabins, and cottages is designed to facilitate both individual and group bookings, while also enabling the application of discounts when necessary. This platform operates on a transactional basis, accommodating seasonal variations, and is integrated into the core offerings of the service. To maintain the operational support for this system, a transaction fee is applied to every online reservation, which can be offset during the booking process by adding a ‘resort fee’ within Portfolio HMS®. Additionally, Portfolio HMS® enhances its functionality by allowing guests to make online reservations through GuestRez®, creating a seamless booking experience. The system also manages all aspects of accommodations, including pricing and availability, empowering properties to tailor room types, rates, market codes, and group codes to their specific needs. By taking this customized approach, each property can effectively control the booking options available to guests, ensuring that their unique offerings are accurately represented.
Description
Streamline your front-desk operations effortlessly and efficiently, allowing you to focus more on enhancing guest satisfaction. Retain essential guest information throughout their stay to craft a tailored guest profile that helps you recognize returning visitors instantly. This facilitates improved personalization and can be adapted to fit your unique operational needs. Consolidate all reservations from various channels into a single interface, enabling automatic reservation creation for your guests while also sending out e-booking confirmations paired with a payment gateway. Easily establish multiple rate plans, including promotional and customer segment-specific rates, and apply these predefined rates to meet your guests' expectations without hassle. Enhance housekeeping operations by automating tasks such as stock management and room status updates, while ensuring seamless coordination with other departments to avoid any mistakes that may lead to guest dissatisfaction. With an array of tools at your disposal, you can manage every aspect of your hotel effortlessly. Our platform boasts cutting-edge technology specifically designed for the hospitality industry, ensuring that you stay ahead of the competition. By utilizing these advanced features, you can create a memorable experience for your guests, leading to increased loyalty and repeat business.
API Access
Has API
No
API Access
Has API
No
Integrations
Fivestars
Yes
Heartland Payment Processing
Yes
Megasys Portfolio HMS
Yes
Sabre Red 360
Yes
Shift4
Yes
Integrations
Fivestars
No
Heartland Payment Processing
No
Megasys Portfolio HMS
No
Sabre Red 360
No
Shift4
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Megasys
Country
United States
Website
megasyshms.com/guestrez/
Vendor Details
Company Name
Smart Finder
Founded
1997
Country
Thailand
Website
smartfinder.asia/
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
