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Description
The primary online reservation system utilized for securing accommodations such as guest rooms, lodges, cabins, and cottages is designed to facilitate both individual and group bookings, while also enabling the application of discounts when necessary. This platform operates on a transactional basis, accommodating seasonal variations, and is integrated into the core offerings of the service. To maintain the operational support for this system, a transaction fee is applied to every online reservation, which can be offset during the booking process by adding a ‘resort fee’ within Portfolio HMS®. Additionally, Portfolio HMS® enhances its functionality by allowing guests to make online reservations through GuestRez®, creating a seamless booking experience. The system also manages all aspects of accommodations, including pricing and availability, empowering properties to tailor room types, rates, market codes, and group codes to their specific needs. By taking this customized approach, each property can effectively control the booking options available to guests, ensuring that their unique offerings are accurately represented.
Description
Seaware provides top-tier resorts with impressive tools to enhance profitability, featuring extensive revenue optimization, the ability to create attractive packages, smooth integration with corporate websites, and specialized marketing program management. Their reservation system empowers hotels and resorts to increase operational efficiency and improve customer satisfaction while simultaneously lowering sales costs through effective sales, marketing, and revenue management strategies for their inventories. Additionally, it offers detailed management of dining options, conference rooms, workshops, and spa treatments, ensuring precise scheduling and capacity oversight. Transportation services are also available, covering air travel, transfers, and bus connections. Furthermore, the system allows for the management of additional support services and miscellaneous items while maintaining capacity control. Room allotments can be easily managed, and it accommodates both simple and intricate travel routes, whether for short excursions or extended trips. Seaware's packaging features include both optional and mandatory components, along with a flexible loyalty program that enables customers to earn and redeem rewards efficiently. This comprehensive approach ensures that resorts can cater to diverse customer needs while maximizing their operational potential.
API Access
Has API
No
API Access
Has API
No
Integrations
Fivestars
Yes
Heartland Payment Processing
Yes
Megasys Portfolio HMS
Yes
Sabre Red 360
Yes
Shift4
Yes
Integrations
Fivestars
No
Heartland Payment Processing
No
Megasys Portfolio HMS
No
Sabre Red 360
No
Shift4
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Megasys
Country
United States
Website
megasyshms.com/guestrez/
Vendor Details
Company Name
Versonix
Website
www.versonix.com/seaware-for-hotels-and-resorts-2/
Product Features
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
No
Group Reservations
No
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
No
Room Booking Management
No
Third Party Booking
No
Product Features
Reservations
Activities Booking
Yes
Booking Notes
No
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
