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Description
GuestPoint is a cloud-based property administration system that is simple to use and easy to learn. GuestPoint is designed to simplify your operations, increase revenue and provide great experiences for your guests. GuestPoint offers everything you need to succeed. Our all-in-one solution includes a booking engine, property management system, channel manager, website, GDS connections and websites. GuestPoint is located in Brisbane, QLD, Australia. You can contact us 24/7 with our support.
Description
A reservation platform designed for restaurants and bars enables them to efficiently accommodate large groups and private dining requests while allowing for instant bookings of smaller parties. This system streamlines the inquiry and proposal processes directly through your website, freeing up valuable time that can be redirected toward effective marketing strategies aimed at attracting both new and returning customers. Regardless of whether a group consists of 10 or 100 individuals, the booking experience remains consistent, ensuring ease and satisfaction for all guests. By anticipating guest needs and enhancing their experience, businesses can reap the rewards of improved customer loyalty. This creates a competitive edge, as guests are more likely to complete their booking on your site when they can do so instantly, eliminating the need to continue their search elsewhere. The 24/7 availability of this service addresses one of the top priorities for customers: fast inquiry responses, allowing venues to focus on the quality of their offerings rather than response times. As a result, establishments can expect to see an increase in bookings as well as higher average checks, all while saving time. With all necessary information available online, guests have the flexibility to tailor their events according to their budgets, putting them in control of their experience. Ultimately, this innovative approach not only simplifies the booking process but also enhances customer satisfaction and business performance.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Idealpos
Yes
OpenKey
Yes
STAAH Channel Manager
Yes
SiteMinder
Yes
Tyro EFTPOS
Yes
Integrations
Idealpos
No
OpenKey
No
STAAH Channel Manager
No
SiteMinder
No
Tyro EFTPOS
No
Pricing Details
$99.00/month
Free Trial
Yes
Free Version
No
Pricing Details
$249 per user, per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GuestPoint
Founded
2009
Country
Australia
Website
www.guestpoint.com
Vendor Details
Company Name
Spherecal
Founded
2018
Country
United States
Website
www.waltzin.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
No
Third Party Booking
No
