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Average Ratings 3 Ratings

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Description

GuestPoint is a cloud-based property administration system that is simple to use and easy to learn. GuestPoint is designed to simplify your operations, increase revenue and provide great experiences for your guests. GuestPoint offers everything you need to succeed. Our all-in-one solution includes a booking engine, property management system, channel manager, website, GDS connections and websites. GuestPoint is located in Brisbane, QLD, Australia. You can contact us 24/7 with our support.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

OpenKey Yes 
SiteMinder Yes 
Airbnb No 
Akia No 
ChargeAutomation No 
DATEV No 
GuestRevu No 
HiJiffy No 
Lighthouse No 
QuickBooks Online No 
RevControl No 
SnelStart No 
Stripe No 
TallOrder No 
Toast POS No 
Tyro EFTPOS Yes 
Unit4 Financial Planning & Analysis No 
Vrbo No 
happyhotel No 
iVvy Event Management No 

Integrations

OpenKey Yes 
SiteMinder Yes 
Airbnb Yes 
Akia Yes 
ChargeAutomation Yes 
DATEV Yes 
GuestRevu Yes 
HiJiffy Yes 
Lighthouse Yes 
QuickBooks Online Yes 
RevControl Yes 
SnelStart Yes 
Stripe Yes 
TallOrder Yes 
Toast POS Yes 
Tyro EFTPOS No 
Unit4 Financial Planning & Analysis Yes 
Vrbo Yes 
happyhotel Yes 
iVvy Event Management Yes 

Pricing Details

$99.00/month
Free Trial Yes 
Free Version No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GuestPoint

Founded

2009

Country

Australia

Website

www.guestpoint.com

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

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