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Description
GuestPilot is an innovative, cloud-based platform that facilitates guest interactions and reservation management for independent accommodations such as hotels, inns, resorts, hostels, and venues offering day passes. This tool integrates automated responses via various channels like website chat, Instagram, Facebook Messenger, and phone, alongside a centralized inbox and a streamlined reservations process for staff. It is capable of addressing guest inquiries in both English and Spanish, providing booking links that are pre-filled with the desired dates and guest counts, and accommodating direct-booking requests. Additionally, hotel personnel can manage day pass offerings with set capacity limits, track payment confirmations, and distribute QR-code menus while directing event or group inquiries to the appropriate staff members. Accessible via the web, GuestPilot is designed to enhance the efficiency of lodging teams by consolidating inquiry management and booking processes into a single, cohesive workflow that seamlessly integrates with their existing guest service systems. This comprehensive approach not only simplifies operations but also improves overall guest satisfaction by ensuring timely and effective communication.
Description
Oaky's comprehensive upselling platform is designed to support your hotel at every operational level. You can either explore Oaky independently or reach out to our sales team for a personalized demonstration of the product; we are eager to guide you through its features. By allowing guests to select services and products that cater to their personal preferences, Oaky creates a tailored upselling experience. This data-driven approach to personalized upselling, delivered at the most opportune moments, has been proven to enhance return on investment. Leveraging automation, Oaky enables you to boost revenue from each guest while streamlining your operations. Furthermore, Oaky improves the guest experience and generates additional revenue through strategic upselling initiatives. By sending automated communications to guests before their arrival at carefully determined times between booking and check-in, Oaky effectively increases conversion rates. Guests also benefit from continuous access to relevant add-ons and upgrades during their stay, providing a supportive atmosphere. Additionally, Oaky not only enhances the likelihood of direct bookings but also helps in decreasing cancellation rates, ultimately contributing to a more profitable hotel operation. With Oaky, your hotel can maximize its revenue potential while ensuring guests feel valued and catered to throughout their entire experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amadeus Central Reservations System (CRS)
No
Duetto
No
Guestline
No
HiJiffy
No
Lobbi
No
Mews
No
Opera
No
Protel Booking Engine
No
ReviewPro
No
STAAH Channel Manager
No
Integrations
Amadeus Central Reservations System (CRS)
Yes
Duetto
Yes
Guestline
Yes
HiJiffy
Yes
Lobbi
Yes
Mews
Yes
Opera
Yes
Protel Booking Engine
Yes
ReviewPro
Yes
STAAH Channel Manager
Yes
Pricing Details
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Trial
No
Free Version
No
Pricing Details
€3 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fuly
Founded
2020
Country
United States
Website
guestpilot.win/
Vendor Details
Company Name
Oaky
Country
Netherlands
Website
oaky.com
