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ease
features
design
support

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Write a Review

Description

Discover an efficient and affordable solution for overseeing all your hotel or guesthouse bookings. Located in the heart of Donegal, Ireland, we have been providing exceptional reservation technology to Hotels and Guesthouses for over two decades. That's right—our service comes with no contracts or upfront fees, allowing you the flexibility to discontinue at any point. We also offer evening and weekend support as part of every package! You can have your property operational on GuestDiary within just a week. Our integrated cloud-based system enables effortless management of your reservations across various OTAs. Enjoy a sleek, responsive, and mobile-friendly website without initial costs, along with ongoing support for your site. Effortlessly handle all your rates, availability, and bookings from a single platform! Additionally, our secure and user-friendly Booking Engine allows for direct online reservations, helping you save on commissions typically paid to OTAs while enhancing your revenue. Embrace the ease of managing your hospitality business with our tailored solutions!

Description

Captivate your visitors with pertinent content on your newly launched website, enhanced by a mobile-friendly booking engine to elevate your sales while simultaneously making your rooms available on extranets in real-time through a renowned channel manager. This responsive platform features an automatically updated offer and an autonomous content manager, all while being optimized for SEO. With a more user-friendly and expedited interface, you can oversee your entire inventory for Booking.com directly from the back office. It includes an availability calendar with flexible date options, promotional widgets, and special deals. Within the e-GDS Backoffice, you can also monitor data from the credit card transactions and report any no-shows. This singular Backoffice is responsive and seamlessly integrates with all your distribution channels, enabling you to streamline real-time communication with your guests directly from the e-GDS Backoffice for improved customer service. This integrated approach not only enhances operational efficiency but also provides a better experience for both you and your guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AvAIO No 
Google Analytics No 
Google Tag Manager No 

Integrations

AvAIO Yes 
Google Analytics Yes 
Google Tag Manager Yes 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Pricing Details

€65 per month
3% commission per reservation
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GuestDiary.com

Founded

2007

Country

Ireland

Website

www.guestdiary.com

Vendor Details

Company Name

e-GDS

Founded

1997

Country

Portugal

Website

www.e-gds.com/BookingSuite/index-en.html

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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