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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover an efficient and affordable solution for overseeing all your hotel or guesthouse bookings. Located in the heart of Donegal, Ireland, we have been providing exceptional reservation technology to Hotels and Guesthouses for over two decades. That's right—our service comes with no contracts or upfront fees, allowing you the flexibility to discontinue at any point. We also offer evening and weekend support as part of every package! You can have your property operational on GuestDiary within just a week. Our integrated cloud-based system enables effortless management of your reservations across various OTAs. Enjoy a sleek, responsive, and mobile-friendly website without initial costs, along with ongoing support for your site. Effortlessly handle all your rates, availability, and bookings from a single platform! Additionally, our secure and user-friendly Booking Engine allows for direct online reservations, helping you save on commissions typically paid to OTAs while enhancing your revenue. Embrace the ease of managing your hospitality business with our tailored solutions!

Description

Eliminate the need for pinch-and-zoom when reserving hotel accommodations. An effective website layout enhances user navigation and engagement, leading to increased conversion rates. Monitor pricing and inventory instantly without delays in updates. Access real-time analytics to evaluate the success of online marketing campaigns. Encourage direct bookings via hotel websites, minimizing reliance on third-party booking platforms and their associated fees. Promote various discounts and offers, such as weekly specials and deals for AAA members, seniors, military personnel, government employees, and business clients. Achieve commission-free reservations through hotel websites, potentially saving up to 30% compared to online travel agencies. Enjoy a risk-free 30-day trial with no binding contract, allowing cancellation at any time if the booking engine does not meet expectations. The system supports comprehensive booking management policies, including closeouts, minimum length of stay (MLOS), and time-sensitive restrictions related to arrival and departure, among other essential functionalities. This flexibility ensures that hotel operators can tailor their services to meet diverse customer needs effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

GuestDiary.com

Founded

2007

Country

Ireland

Website

www.guestdiary.com

Vendor Details

Company Name

SWAT Business Consulting

Country

United States

Website

www.swatbusiness.com/hotel-booking-engine/default.aspx

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Product Features

Reservations

Activities Booking Yes 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Alternatives

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