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features
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support

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Description

Discover an efficient and affordable solution for overseeing all your hotel or guesthouse bookings. Located in the heart of Donegal, Ireland, we have been providing exceptional reservation technology to Hotels and Guesthouses for over two decades. That's right—our service comes with no contracts or upfront fees, allowing you the flexibility to discontinue at any point. We also offer evening and weekend support as part of every package! You can have your property operational on GuestDiary within just a week. Our integrated cloud-based system enables effortless management of your reservations across various OTAs. Enjoy a sleek, responsive, and mobile-friendly website without initial costs, along with ongoing support for your site. Effortlessly handle all your rates, availability, and bookings from a single platform! Additionally, our secure and user-friendly Booking Engine allows for direct online reservations, helping you save on commissions typically paid to OTAs while enhancing your revenue. Embrace the ease of managing your hospitality business with our tailored solutions!

Description

Our purpose is to enable you to discover greater freedom and take control over your operations using our property management software tailored for campgrounds, RV parks, hotels, and hospitality. Working alongside you, we aim to stimulate growth, enhance your day-to-day efficiency, and facilitate the creation of unforgettable guest experiences! Whether it's an overnight stay, a weekend retreat or a vacation, these occasions rely on businesses like yours, who are dedicated to enhancing every guest's experience. Behind your business, we ensure that you are equipped with everything required to make that happen. Our acclaimed property management system (PMS), empowers you to steer your entire enterprise from a unified and centralized platform. Speak to us about starting your business transformation today.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

3CX No 
4WiFi No 
Act-On No 
Bepoz Point of Sale No 
Clover No 
CustomerGauge No 
EasyWay No 
Facebook No 
Google Analytics No 
GuestTraction No 
Idealpos No 
MyStay No 
PriceLabs No 
Properly No 
QuickBooks Online No 
Slack No 
Stripe No 
TrustYou No 
Windcave No 

Integrations

3CX Yes 
4WiFi Yes 
Act-On Yes 
Bepoz Point of Sale Yes 
Clover Yes 
CustomerGauge Yes 
EasyWay Yes 
Facebook Yes 
Google Analytics Yes 
GuestTraction Yes 
Idealpos Yes 
MyStay Yes 
PriceLabs Yes 
Properly Yes 
QuickBooks Online Yes 
Slack Yes 
Stripe Yes 
TrustYou Yes 
Windcave Yes 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Pricing Details

Free
We offer a range of packages to suit your budget and requirements. Designed to be modular, you can add on and pay for only the features that you want and need.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GuestDiary.com

Founded

2007

Country

Ireland

Website

www.guestdiary.com

Vendor Details

Company Name

Storable Newbook

Founded

2010

Country

Australia, United States, New Zealand

Website

www.newbook.cloud

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking No 
Activities Booking No 
Central Reservation System No 
Coach Booking No 
Custom Packages No 
Customer Management No 
GDS / OTA Integration No 
Itinerary Creation No 
Multi-Day Tours No 
Payment Processing No 
Price / Margin Management No 
Promotions Management No 
Quote Management No 
Reservations Management No 
Vendor Management No 
Website Management No 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Product Features

Camp Management

Attendance Management Yes 
Billing & Invoicing Yes 
Customer Management Yes 
Food Service Management No 
For Campgrounds Yes 
For Summer Camps No 
Medical Management No 
Online Registration Yes 
Parent Portal No 
Program Management No 
Registration Management Yes 
Scheduling Yes 
Staff Management No 

Campground Management

Asset Management Yes 
Check-in / Check-out Yes 
Multi-Location Yes 
Online Booking Yes 
Permit Management No 
Point of Sale (POS) Yes 
Rental Management Yes 
Reservations Management Yes 
Site Maps Yes 
Utility Billing Yes 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management No 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Marine

Accounting Management Yes 
Ballast Table No 
Barcodes No 
Boat Maintenance Yes 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling Yes 
Storage Management Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements No 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

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