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Description
Discover an efficient and affordable solution for overseeing all your hotel or guesthouse bookings. Located in the heart of Donegal, Ireland, we have been providing exceptional reservation technology to Hotels and Guesthouses for over two decades. That's right—our service comes with no contracts or upfront fees, allowing you the flexibility to discontinue at any point. We also offer evening and weekend support as part of every package! You can have your property operational on GuestDiary within just a week. Our integrated cloud-based system enables effortless management of your reservations across various OTAs. Enjoy a sleek, responsive, and mobile-friendly website without initial costs, along with ongoing support for your site. Effortlessly handle all your rates, availability, and bookings from a single platform! Additionally, our secure and user-friendly Booking Engine allows for direct online reservations, helping you save on commissions typically paid to OTAs while enhancing your revenue. Embrace the ease of managing your hospitality business with our tailored solutions!
Description
Experience a robust reservation platform designed to empower you in managing your products, bookings, operations, marketing, payments, and invoicing effortlessly. In the midst of daily challenges, having a streamlined system can significantly simplify your business operations. With the IBIS solution, you can integrate multiple functions into a single, cohesive platform. This all-encompassing tool provides a panoramic view of your business, facilitating everything from online reservations to automated thank-you emails and invoicing. Our flexible, modular system enables you to consolidate the functionalities of various tools into one comprehensive solution. You can market your reservation products around the clock, with all bookings instantly recorded in IBIS Reservations, ensuring that transactions are easily accessible in reports. You maintain complete control over online availability, including the timing and the ability for both FITs and agents to make reservations. This level of control and integration not only enhances efficiency but also elevates the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Windcave
No
Pricing Details
$39 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GuestDiary.com
Founded
2007
Country
Ireland
Website
www.guestdiary.com
Vendor Details
Company Name
IBIS Technology
Founded
1998
Country
New Zealand
Website
ibis.co.nz
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
No
Booking Notes
Yes
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
No
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
Yes
Vendor Management
No
Work Order Management
No
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
No
Customer Support
No
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
No
Third Party Booking
Yes
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
No
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
No
Reservations Management
Yes
Vendor Management
Yes
Website Management
Yes
Travel Agency
Central Reservation System
Yes
Customer Database
No
Flight Booking
No
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Quote Management
Yes
Rental Car Reservations
No
Single / Group Reservations
Yes
