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Description
Transform your guests' experience with an innovative room service solution available directly on their phones. This comprehensive system features booking and rental capabilities, upselling options, and inventory management—all seamlessly integrated with analytics. Enhance communication with your guests through GuestBell's chat feature, accessible both within the hotel and beyond. Replace traditional paper brochures with GuestBell's digital interface, allowing you to share updates and exclusive promotions instantly, free from the constraints of printed materials. Additionally, GuestBell provides individual order feedback, enabling you to promptly address concerns before they escalate into unfavorable online reviews. Place visually appealing flyers in guest rooms, common areas, or at the front desk; a simple scan of the QR code allows them to begin ordering immediately. Each guest is automatically added to the system upon check-in, enhancing efficiency. Don't forget that we can also retrieve user contact information from your Property Management System through our integration. This streamlined approach not only elevates guest satisfaction but also optimizes hotel operations for a better overall experience.
Description
OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android.
OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Agilysys InfoGenesis
No
Agilysys Spa
No
Book4Time
No
Heroku
No
Infor CRM
No
Message Box
No
Opera
No
Oracle MICROS POS
No
Philips Interoperability Solutions
No
Priceline
No
Integrations
Agilysys InfoGenesis
Yes
Agilysys Spa
Yes
Book4Time
Yes
Heroku
Yes
Infor CRM
Yes
Message Box
Yes
Opera
Yes
Oracle MICROS POS
Yes
Philips Interoperability Solutions
Yes
Priceline
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GuestBell
Founded
2020
Country
Spain
Website
guestbell.com
Vendor Details
Company Name
OKKAMI
Founded
2016
Country
United States and Thailand
Website
www.okkami.com
Product Features
Product Features
Menu
Color-Coding / Upselling Tools
Yes
Digital Signage / Menu Boards
No
Kiosk Menus
Yes
Menu Design Tools
Yes
Menu Item Management
Yes
POS Integration
Yes
Pre-Made Menu Templates
Yes
Printed/Paper Menus
No
QR Code Menus
Yes
Tablet Menus
Yes