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Description
With GuestJoy, you have the power to enhance your guests' experiences exactly as they desire. You can effortlessly create various touchpoints without needing complicated software solutions. By offering room upgrades, you can boost your revenue effectively. Each guest is given the opportunity to tailor their stay to their personal preferences. You can send beautifully crafted emails that contain content tailored specifically to them. It's essential to treat every guest as an individual, communicating in their preferred language, inquiring about their choices, and enabling them to customize their experience. GuestJoy streamlines all facets of the guest journey, ensuring that you can achieve impressive results even with a smaller workforce. We prioritize user experience, striving to make our product as intuitive and user-friendly as possible. Recognizing that technology can sometimes be daunting, we remain available to assist you whenever needed. Once you begin utilizing GuestJoy, you will start witnessing positive results right from the first day, and over time, those improvements will only continue to grow.
Description
Encourage Your Guests to Bid for Room Enhancements
GUEST EXPERIENCE
1. Pre-Stay Email Notification
In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades.
2. Guests Submit Bids for Upgraded Rooms
Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact.
3. ...And Opt for Additional Services
Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.
API Access
Has API
No
API Access
Has API
No
Integrations
protel MICE
Yes
Booking Factory
No
Cloudbeds
No
Frontdesk Anywhere
No
GuestCentrix
No
Mews
No
Oracle MICROS POS
No
Protel Cloud PMS
No
RMS Cloud
No
Rezlynx
No
Integrations
protel MICE
Yes
Booking Factory
Yes
Cloudbeds
Yes
Frontdesk Anywhere
Yes
GuestCentrix
Yes
Mews
Yes
Oracle MICROS POS
Yes
Protel Cloud PMS
Yes
RMS Cloud
Yes
Rezlynx
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GuestJoy
Country
Estonia
Website
guestjoy.com
Vendor Details
Company Name
Upsell Guru
Founded
2016
Country
Germany
Website
www.upsellguru.com
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Pricing Optimization
Channel Analysis
Yes
Competing Product Analysis
Yes
Forecasting
No
Market Analysis
Yes
Multi-Store Management
Yes
Price List Management
Yes
Price Optimization Automation
Yes
Pricing Analytics
Yes
Profitability Analysis
Yes
Scenario Planning
No
