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Description
With GuestJoy, you have the power to enhance your guests' experiences exactly as they desire. You can effortlessly create various touchpoints without needing complicated software solutions. By offering room upgrades, you can boost your revenue effectively. Each guest is given the opportunity to tailor their stay to their personal preferences. You can send beautifully crafted emails that contain content tailored specifically to them. It's essential to treat every guest as an individual, communicating in their preferred language, inquiring about their choices, and enabling them to customize their experience. GuestJoy streamlines all facets of the guest journey, ensuring that you can achieve impressive results even with a smaller workforce. We prioritize user experience, striving to make our product as intuitive and user-friendly as possible. Recognizing that technology can sometimes be daunting, we remain available to assist you whenever needed. Once you begin utilizing GuestJoy, you will start witnessing positive results right from the first day, and over time, those improvements will only continue to grow.
Description
A sophisticated hotel property management system (PMS) should serve as more than just a standalone solution; it needs to function as the central hub coordinating all operations for hotels, resorts, and casinos. This PMS should embody a comprehensive hospitality technology platform that integrates every operational facet with the guest experience, ensuring a fluid journey that enables your establishment to achieve and surpass the highest industry benchmarks. Additionally, it must lay the groundwork for enduring relationships with guests, which in turn drives revenue and enhances profitability. The Infor® Hospitality Management Solution (HMS) is a cloud-based hotel PMS designed to not only meet but consistently exceed contemporary guest expectations. By utilizing Infor HMS, hospitality businesses can effectively streamline operations, provide outstanding guest services, and create an enriching experience for everyone involved. Furthermore, the solution's scalability ensures that it can adapt to your current requirements while also accommodating future developments in the hospitality landscape. This flexibility is crucial for maintaining a competitive edge in an ever-evolving industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Akia
No
Amazon Web Services (AWS)
No
Ameego
No
Avatier Identity Anywhere
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
FairPlanner
No
IDeaS G3 RMS
No
Integrations
Akia
Yes
Amazon Web Services (AWS)
Yes
Ameego
Yes
Avatier Identity Anywhere
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
FairPlanner
Yes
IDeaS G3 RMS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GuestJoy
Country
Estonia
Website
guestjoy.com
Vendor Details
Company Name
Infor
Founded
2002
Country
United States
Website
www.infor.com/products/hms
Product Features
Customer Satisfaction
360 Degree Feedback
No
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
No
Survey Management
No
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Reservations
Activities Booking
No
Booking Notes
No
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
No
Payment Processing
No
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
