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Description
The use of Acoustic and Infrared validation ensures ZERO false alerts during critical moments when every second matters. By processing all gunshot data within the sensor and eliminating the need for human involvement, the likelihood of errors and subsequent delays is significantly minimized. Alerts are generated in under one second, accompanied by precise shot detection locations to facilitate prompt and informed responses. Additionally, a detailed floor plan map of the facility provides audible and visual information regarding the location of shots. Recipients receive instant notifications via SMS and email, ensuring they are promptly informed. The system can be flush mounted into wallboard or ceiling tiles, or placed in a surface mount box suitable for concrete and brick structures, with options available for color matching. Proudly manufactured in the U.S.A., the device undergoes rigorous testing and adheres to strict quality control standards. It features a built-in self-test capability, regular heartbeat messages, and instant maintenance alerts, along with a patented handheld testing device for added convenience. Furthermore, it can simulate shots and trigger integrated responses during active shooter drills. The Guardian system not only detects gunfire but also conveys this critical information in real-time through a floor plan map, complete with shot locations and multiple notification methods like text and email, ensuring that everyone is kept in the loop. This comprehensive approach enhances safety and preparedness in emergency situations.
Description
iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.
API Access
Has API
No
API Access
Has API
No
Integrations
Calabrio Call Recording
No
FIS Telephone Banking
No
Fiserv
No
Freshdesk
No
HubSpot Customer Platform
No
Microsoft Dynamics 365
No
Microsoft Excel
No
Oracle Cloud Infrastructure
No
Oracle Siebel CRM
No
SAP Cloud Platform
No
Integrations
Calabrio Call Recording
Yes
FIS Telephone Banking
Yes
Fiserv
Yes
Freshdesk
Yes
HubSpot Customer Platform
Yes
Microsoft Dynamics 365
Yes
Microsoft Excel
Yes
Oracle Cloud Infrastructure
Yes
Oracle Siebel CRM
Yes
SAP Cloud Platform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Shooter Detection Systems
Country
United States
Website
shooterdetectionsystems.com/indoor-detection/
Vendor Details
Company Name
NovelVox
Founded
2008
Country
United States
Website
www.novelvox.com
Product Features
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
No
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
Yes
Digital Signage
Automatic Player Updates
No
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
No
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
No
