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Average Ratings 3 Ratings

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support

Description

Gryffi is an innovative onboarding platform that transforms traditional static documentation into engaging and interactive "journeys." Key Features: - Visual Builder: This tool offers a user-friendly drag-and-drop interface to design both linear and branching training pathways without any coding required. - AI Guides (RAG): Custom virtual assistants can be deployed, trained on your uploaded documents (such as PDFs and Word files), delivering source-cited responses in 14 different languages. - 7 Modular Step Types: The platform includes various step types such as Space steps for immersive 360° panoramas and floor plans, Challenge steps for interactive quizzes, Form steps for data collection, and Reward steps to celebrate user completion. - User Management: It features seamless integration with Microsoft 365 and Google Workspace, allowing end users to access journeys through secure magic links, eliminating the need for passwords. - Analytics: Users can benefit from real-time monitoring of completion rates, in-depth funnel analysis, and automated PDF reporting to track progress effectively. - Infrastructure: The platform is entirely hosted within the EU (Germany and France), ensuring compliance with GDPR regulations and safeguarding data sovereignty. Designed specifically for HR and IT teams, Gryffi prioritizes secure, scalable, and engaging methods for knowledge sharing, making the onboarding experience not only efficient but also enjoyable for users.

Description

Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure-AD-External-Identities Yes 
Confluence No 
Freshdesk No 
Google Analytics No 
Google Workspace Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Jira Service Management No 
Microsoft 365 Yes 
Microsoft Dynamics 365 No 
Oracle Fusion Cloud ERP No 
Salesforce No 
Workday HCM No 
Zendesk No 

Integrations

Azure-AD-External-Identities No 
Confluence Yes 
Freshdesk Yes 
Google Analytics Yes 
Google Workspace No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Jira Service Management Yes 
Microsoft 365 No 
Microsoft Dynamics 365 Yes 
Oracle Fusion Cloud ERP Yes 
Salesforce Yes 
Workday HCM Yes 
Zendesk Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

We offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gryffi

Founded

2025

Country

The Netherlands

Website

gryffi.com

Vendor Details

Company Name

Userlane

Founded

2015

Country

Germany

Website

www.userlane.com

Product Features

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal Yes 
File Management Yes 
Job Description Management No 
Orientation Management Yes 
Self Service Portal Yes 
Task Management No 
Tax Forms No 
Training Management Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Customer Success

Account Alerts No 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis No 

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback No 
User Onboarding Yes 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal No 
File Management No 
Job Description Management No 
Orientation Management No 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Training

Academic / Education Yes 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring Yes 
Built-in LMS No 
Certification Management No 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning No 
Simulation No 
Synchronous Learning Yes 
Training Companies Yes 
eCommerce No 

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