Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can eliminate roadblocks and let customers meet you face to face with just one click via your video call link. It is not smart for a client to have to install a new app just to make a video conference. Gruveo works directly within the browser of the caller, without the need for annoying plugins or apps. We've made it easy for customers to reach you by removing the need to create an account. Meet face-to-face to meet a sales leader. Screen sharing allows you to collaborate on a document, present a PowerPoint presentation, or demonstrate a product. Chat within calls allows you to exchange messages. It's never been easier to express your views. Get our mobile app and you can take your Gruveo calls anywhere you are. Log in to Gruveo from your notebook or laptop and receive an alert each time you receive a call. You can then answer the call using the device you prefer.
Description
Customers often experience frustration when they have to piece together information across various steps and channels, resulting in inefficiencies that negatively impact your business, leading to lost sales, increased conversion costs, hurried compliance efforts, and a gradual decline in brand strength. vScreen addresses these challenges by transforming remote journeys into seamless experiences, enabling customers to perform all the actions they would typically undertake in a face-to-face meeting, while ensuring that their interactions are initiated and concluded within their preferred channel. The platform allows for real-time identity verification and the ability to upload and download necessary documents during the call, seamlessly integrating with your back office operations. By providing clear and concise information on your customer's screen, you can explain complex products, reducing the likelihood of confusion. Additionally, it offers the capability to present terms and conditions and gather electronic signatures, creating a comprehensive audit trail that ensures compliance and builds trust. This innovative approach not only enhances the customer experience but also strengthens your business's operational efficiency and reputation in the long term.
API Access
Has API
No
API Access
Has API
No
Integrations
SimplyBook.me
No
Stackreaction
No
WordPress
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gruveo
Founded
2013
Country
Slovakia
Website
www.gruveo.com
Vendor Details
Company Name
Vizolution
Founded
2013
Country
United Kingdom
Website
www.vizolution.com/digital-products/vscreen/
Product Features
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
No
Board Meetings
Yes
Committee Meetings
Yes
Internal Meetings
Yes
Invitation Management
No
Legislative Meetings
Yes
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
No
Scheduling
No
Travel Management
No
Voting Management
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No