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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

You can eliminate roadblocks and let customers meet you face to face with just one click via your video call link. It is not smart for a client to have to install a new app just to make a video conference. Gruveo works directly within the browser of the caller, without the need for annoying plugins or apps. We've made it easy for customers to reach you by removing the need to create an account. Meet face-to-face to meet a sales leader. Screen sharing allows you to collaborate on a document, present a PowerPoint presentation, or demonstrate a product. Chat within calls allows you to exchange messages. It's never been easier to express your views. Get our mobile app and you can take your Gruveo calls anywhere you are. Log in to Gruveo from your notebook or laptop and receive an alert each time you receive a call. You can then answer the call using the device you prefer.

Description

urLive makes it simple for your customers to start a high-definition, live video call to your team. A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal. Unlike teleconferencing services: • Your team can answer multiple, simultaneous inbound video calls from the same link. • No download, install, password, or account creation required. • Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link. • Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications. • Video calls are made from any platform or device via a browser. • Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise. • Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring. • Includes an option to schedule calls. • Capacity Services™ can answer calls when your team is unavailable Personalize engagement with customer-initiated live video calls

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SimplyBook.me Yes 
Stackreaction Yes 
WordPress Yes 

Integrations

SimplyBook.me No 
Stackreaction No 
WordPress No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$450 per month
Our pricing is competitive with a business phone line or a VOIP account.

Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.

Annual plans are discounted at 20%.

Please schedule a short call for a quote . You'll also get to see the service in action!
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Gruveo

Founded

2013

Country

Slovakia

Website

www.gruveo.com

Vendor Details

Company Name

urLive

Founded

2017

Country

Canada

Website

www.url.live/

Product Features

Meeting

Action Item Tracking No 
Agenda Management No 
Attendee Management No 
Board Meetings Yes 
Committee Meetings Yes 
Internal Meetings Yes 
Invitation Management No 
Legislative Meetings Yes 
Materials Management No 
Meeting Feedback No 
Meeting Preparation Tools No 
Meeting Room Booking No 
Minutes Management No 
Post-Meeting Tools No 
Scheduling No 
Travel Management No 
Voting Management No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming Yes 
Presentation Tools Yes 
Private Chat Yes 
Real-Time Chat Yes 
Record & Playback Ability Yes 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management No 
Video Conferencing Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting Yes 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access Yes 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat Yes 
Record & Playback Ability No 
Screen Sharing Yes 
Two-Way Audio & Video Yes 
Video Conferencing Yes 
Whiteboard No 

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