Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can eliminate roadblocks and let customers meet you face to face with just one click via your video call link. It is not smart for a client to have to install a new app just to make a video conference. Gruveo works directly within the browser of the caller, without the need for annoying plugins or apps. We've made it easy for customers to reach you by removing the need to create an account. Meet face-to-face to meet a sales leader. Screen sharing allows you to collaborate on a document, present a PowerPoint presentation, or demonstrate a product. Chat within calls allows you to exchange messages. It's never been easier to express your views. Get our mobile app and you can take your Gruveo calls anywhere you are. Log in to Gruveo from your notebook or laptop and receive an alert each time you receive a call. You can then answer the call using the device you prefer.
Description
urLive makes it simple for your customers to start a high-definition, live video call to your team.
A no-code deployment cloud service: configured, managed, and supported through a straightforward web portal.
Unlike teleconferencing services:
• Your team can answer multiple, simultaneous inbound video calls from the same link.
• No download, install, password, or account creation required.
• Customers start unique private calls to your designated team with one-click activation of an endlessly reusable URL – an Infinity Link.
• Infinity Links are brandable text-based URLs that can be shared on your website, CRM, social media, chatbots, kiosks, SMS/text, and email to complement or upgrade communications.
• Video calls are made from any platform or device via a browser.
• Calls are automatically routed to designated groups and specific individuals based on easily modified rules of availability and expertise.
• Answered calls don’t require a host and can be shared with other agents by adding them, forwarding, and transferring.
• Includes an option to schedule calls.
• Capacity Services™ can answer calls when your team is unavailable
Personalize engagement with customer-initiated live video calls
API Access
Has API
No
API Access
Has API
No
Integrations
SimplyBook.me
No
Stackreaction
No
WordPress
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$450 per month
Our pricing is competitive with a business phone line or a VOIP account.
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Gruveo
Founded
2013
Country
Slovakia
Website
www.gruveo.com
Vendor Details
Company Name
urLive
Founded
2017
Country
Canada
Website
www.url.live/
Product Features
Meeting
Action Item Tracking
No
Agenda Management
No
Attendee Management
No
Board Meetings
Yes
Committee Meetings
Yes
Internal Meetings
Yes
Invitation Management
No
Legislative Meetings
Yes
Materials Management
No
Meeting Feedback
No
Meeting Preparation Tools
No
Meeting Room Booking
No
Minutes Management
No
Post-Meeting Tools
No
Scheduling
No
Travel Management
No
Voting Management
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
Yes
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
Yes
Video Content
Yes
Team Communication
Activity / News Feed
No
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
Yes
File Sharing
Yes
Mobile Access
Yes
Push Notifications
Yes
Search
Yes
Surveys & Feedback
Yes
Task Management
No
Video Conferencing
Yes
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
Yes
IVR / Voice Recognition
No
Inbound Reporting
Yes
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
Yes
Record & Playback Ability
No
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No