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Description
This straightforward yet impactful NPS tool is crafted to assess and enhance customer satisfaction effectively. You can dispatch personalized NPS surveys that reflect your brand's essence, enabling you to gather crucial feedback on a daily basis. Engage with your customers through multiple channels including in-app, web, or email. With real-time analytics, you can track trends, pinpoint satisfied clients, and identify those who may be at risk. Leverage live data to monitor NPS results by various factors such as channels and geographical locations. Additionally, you can tag and prioritize product concerns, delegate them to your team, and ensure follow-ups to resolve any issues. By improving the customer journey, you can convert detractors into advocates and express gratitude to your loyal supporters. Furthermore, create automated workflows that encourage satisfied customers to leave reviews on leading review sites or to participate in referral programs, thereby amplifying your brand’s outreach. Ultimately, this solution not only measures customer happiness but actively contributes to fostering lasting relationships with your clientele.
Description
Trustmary allows you to measure NPS, collect feedback, convert feedback into authentic testimonials (including video), and show social proof on your website. You can also measure how they affect your conversions. Fully automated. The main value lies in the continuous flow of authentic, effective customer-generated content. It is easy to show them on your website. This results in higher conversion rates. Customer feedback can help you convert more sales. Trustmary is a unique survey tool that allows you to get insight from your customers and refine the feedback to create social proof. Many companies have many happy customers but they are not able to communicate that in a credible manner. Trustmary helps companies discover hidden social proof in their customers and website users. Trustmary gives you the ability to access user-generated content to increase traffic to your website.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
No
Easyflow
No
Facebook
No
Freshdesk
Yes
Google
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
KonnectzIT
No
Nekton.ai
No
Integrations
Axis LMS
Yes
Easyflow
Yes
Facebook
Yes
Freshdesk
No
Google
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
KonnectzIT
Yes
Nekton.ai
Yes
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
$370 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GrowthScore
Founded
2013
Country
United State
Website
growthscore.io
Vendor Details
Company Name
Trustmary
Founded
2015
Country
Finland
Website
www.trustmary.com
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
AB Testing
Audience Targeting
No
Campaign Segmentation
No
Funnel Analysis
No
Heatmaps
No
Landing Pages / Web Forms
No
Multivariate Testing
No
Split Testing
No
Statistical Relevance Analysis
No
Surveys
No
Test Scheduling
No
Visual Editor
No
