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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

This straightforward yet impactful NPS tool is crafted to assess and enhance customer satisfaction effectively. You can dispatch personalized NPS surveys that reflect your brand's essence, enabling you to gather crucial feedback on a daily basis. Engage with your customers through multiple channels including in-app, web, or email. With real-time analytics, you can track trends, pinpoint satisfied clients, and identify those who may be at risk. Leverage live data to monitor NPS results by various factors such as channels and geographical locations. Additionally, you can tag and prioritize product concerns, delegate them to your team, and ensure follow-ups to resolve any issues. By improving the customer journey, you can convert detractors into advocates and express gratitude to your loyal supporters. Furthermore, create automated workflows that encourage satisfied customers to leave reviews on leading review sites or to participate in referral programs, thereby amplifying your brand’s outreach. Ultimately, this solution not only measures customer happiness but actively contributes to fostering lasting relationships with your clientele.

Description

At MyBusiness, we are committed to delivering a winning blend within our CRM Call Center Solution. Our robust system empowers customers by offering both independence and high-quality service. It is designed to be flexible, comprehensive, and user-friendly, featuring distinct tools that set it apart. Our dedicated service team supports you throughout the entire process, from implementation to continuous updates, allowing you to manage and customize your system according to your specific requirements. As a prominent player in the realm of Online CRM Systems, MyBusiness has enjoyed a decade of successful operation. With a user base of tens of thousands who engage with our system on a daily basis, our platform's simplicity and functionality have made it a favored choice among clients. Additionally, MyBusiness has developed Simbla, a website creation tool tailored for customers seeking seamless CRM and website integration, further enhancing our offerings and customer satisfaction. This commitment to innovation and support ensures that we remain at the forefront of the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Ortto Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 

Integrations

Freshdesk No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Ortto No 
Salesforce No 
Slack No 
Zendesk No 

Pricing Details

$19 per month
Free Trial Yes 
Free Version No 

Pricing Details

$4.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GrowthScore

Founded

2013

Country

United State

Website

growthscore.io

Vendor Details

Company Name

MyBusiness CRM

Founded

2005

Country

Israel

Website

www.mybusiness-crm.com

Product Features

NPS

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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