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features
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support

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Description

We operate as a comprehensive fulfillment company, seamlessly integrating with your team to enhance your business operations. Our team consists of committed e-commerce specialists who strive to deliver optimal support for burgeoning e-commerce brands. In addition to our core fulfillment services, we also provide two distinct tiers of offerings. The Basic Service encompasses all the necessary tasks related to inventory preparation, ensuring that your products are fully set for processing at our fulfillment center. Meanwhile, our Premium Service encompasses a range of additional activities tailored to facilitate your business growth and success. By choosing us, you can focus on scaling your brand while we handle the logistics.

Description

ShipMonk operates with a guiding principle: help ecommerce brands scale through technology-driven fulfillment solutions that enable entrepreneurs to devote more time to the things that matter most in their businesses. Put simply, we help ecommerce brands STRESS LESS and GROW MORE. ShipMonk has 12 state-of-the-art facilities across the US, Canada, Mexico, and Europe. We are America’s fastest-growing third-party logistics provider (3PL), specializing in sustained growth for ecommerce brands. Our enterprise-level fulfillment services stand out thanks to seamless integrations, superior shipping rates and services, and powerful order, inventory, and warehouse management technology. Our 3PL platform streamlines shipping and order fulfillment via a unified portal. This "one-stop shop" takes the guesswork out of managing the different layers of your operation with real-time access to incredible data. For example, you can view best-selling items, blacklist old SKUs, receive alerts for low inventory, and track stock levels across multiple sales channels. Overall, ShipMonk is committed to innovation, user-friendly technology, and customer service. We love helping brands grow, and have the tools and team for you to do so!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce No 
AmeriCommerce No 
Bandcamp No 
ChannelSale No 
Etsy No 
Extensiv Order Manager No 
Happy Returns No 
Jane No 
Miva No 
MoreCommerce No 
Newegg Logistics No 
Salesforce Agentforce Commerce No 
Sellbrite No 
Shopify No 
Soldsie No 
Squarespace No 
Walmart No 
Wix No 
X-Cart No 
eBay No 

Integrations

Adobe Commerce Yes 
AmeriCommerce Yes 
Bandcamp Yes 
ChannelSale Yes 
Etsy Yes 
Extensiv Order Manager Yes 
Happy Returns Yes 
Jane Yes 
Miva Yes 
MoreCommerce Yes 
Newegg Logistics Yes 
Salesforce Agentforce Commerce Yes 
Sellbrite Yes 
Shopify Yes 
Soldsie Yes 
Squarespace Yes 
Walmart Yes 
Wix Yes 
X-Cart Yes 
eBay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

At ShipMonk, the goal is to create customer-facing, forward-thinking solutions that challenge long-static logistics standards, evolve with the ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growth. With this in mind, the technology ShipMonk develops is free of charge to clients. In terms of fees for 3PL fulfillment services, these vary by client, as every business has unique needs in terms of inventory, shipping, slotting, etc. That being said, the general pricing structure is as such:

ShipMonk's minimum pick and pack fee is $250/month. There are no restrictions when it comes to the size of clients they work with, but the minimum cost does cover running each account on the ShipMonk platform, and account support.

First item pick fee per order is $3.00. Additional item pick fee per order is $0.75. Promotional inserts cost $0.20 per order.

Item returns processing is $2.00 plus $0.50 for each additional return item in an order.

Special services (fulfillment services outside of your usual monthly plan) have their own pricing: $45/man-hour in general, container unloading ($300 per 20' container and $500 per 40' container), packaging materials ($0.15 - $2.00).

Storage fees depend on bin size. Small bins are $1 per month, Medium bins are $2 per month, Large bins are $3 per month, X-Large bins are $4 per month, and Pallets are $25 per month.

Contact ShipMonk’s Client Success team directly for a custom quote on these, or any other specific needs.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GrowthJet

Country

United States

Website

growthjet.com

Vendor Details

Company Name

ShipMonk

Founded

2014

Country

United States

Website

www.shipmonk.com

Product Features

Order Fulfillment

Choose Shipping Service No 
Global Shipping No 
Inventory Management No 
Multi-Channel Support No 
Order Management No 
Production Logistics No 
Recycling No 
Returns Management No 
Supply Chain Management No 
eCommerce Integration No 

Product Features

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management No 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management Yes 

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management No 
eCommerce Integration Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Alternatives

Alternatives