Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
Privacy1 infrastructure brings transparency, safeguards GDPR | CCPA compliance, builds trust for your business. The solution shields your data centric organizations, lower data leak risks, ensures that no personal data is processed except with the right permission.
The service has built in rich features you need to meet data compliance requirements and enforce your organizational data security to the highest level
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
AWS Amplify
No
AWS Marketplace
No
Google Analytics
No
Zendesk
Yes
Integrations
AWS Amplify
Yes
AWS Marketplace
Yes
Google Analytics
Yes
Zendesk
No
Pricing Details
$41.70 organization/per month
Free Trial
No
Free Version
No
Pricing Details
$159 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
Privacy1
Founded
2018
Country
Stockholm
Website
privacyone.co
Product Features
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
Product Features
Data Privacy Management
Access Control
Yes
CCPA Compliance
Yes
Consent Management
Yes
Data Mapping
Yes
GDPR Compliance
Yes
Incident Management
No
PIA / DPIA
Yes
Policy Management
Yes
Risk Management
Yes
Sensitive Data Identification
Yes
Data Security
Alerts / Notifications
No
Antivirus/Malware Detection
No
At-Risk Analysis
No
Audits
No
Data Center Security
No
Data Classification
No
Data Discovery
No
Data Loss Prevention
No
Data Masking
No
Data-Centric Security
No
Database Security
No
Encryption
No
Identity / Access Management
No
Logging / Reporting
No
Mobile Data Security
No
Monitor Abnormalities
No
Policy Management
No
Secure Data Transport
No
Sensitive Data Compliance
No
GDPR Compliance
Access Control
Yes
Consent Management
Yes
Data Mapping
Yes
Incident Management
No
PIA / DPIA
Yes
Policy Management
Yes
Risk Management
Yes
Sensitive Data Identification
Yes