Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Effortlessly keep tabs on email activity with Email Tracking for Zendesk.
This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates.
In addition, the system allows for tracking link clicks within Zendesk emails.
To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.
Description
Track the opening of your emails. Gmail offers free email tracking. You can check in your mailbox whether your emails have been read. Our software is compliant with privacy laws and we never give out data to third parties. Receive real-time notifications when your emails are viewed. Our software is compliant with privacy laws and we never give out data to third parties. Receive real-time notifications when your emails are open. Mailsuite, formerly Mailtrack, is an email tracking program. It will tell you if and how many emails have been opened. Our mission is improving email communication by integrating read notifications by default. Like any mobile messaging application. Mailsuite also lets you know if the emails you receive have been tracked. We add very few features to your Gmail account. Just a few buttons, checkmarks and dots.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$2/agent/month
Free Trial
No
Free Version
No
Pricing Details
$4.95/year/user
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
The Mail Track Company
Founded
2013
Country
Spain
Website
mailsuite.com
Product Features
Email Tracking
A/B Testing
No
Audience Segmentation
No
Campaign Management
No
Event-Based Notifications
No
Location Tracking
No
Team Management
No
Product Features
Email Tracking
A/B Testing
No
Audience Segmentation
No
Campaign Management
No
Event-Based Notifications
Yes
Location Tracking
No
Team Management
No