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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Effortlessly keep tabs on email activity with Email Tracking for Zendesk. This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates. In addition, the system allows for tracking link clicks within Zendesk emails. To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.

Description

Track the opening of your emails. Gmail offers free email tracking. You can check in your mailbox whether your emails have been read. Our software is compliant with privacy laws and we never give out data to third parties. Receive real-time notifications when your emails are viewed. Our software is compliant with privacy laws and we never give out data to third parties. Receive real-time notifications when your emails are open. Mailsuite, formerly Mailtrack, is an email tracking program. It will tell you if and how many emails have been opened. Our mission is improving email communication by integrating read notifications by default. Like any mobile messaging application. Mailsuite also lets you know if the emails you receive have been tracked. We add very few features to your Gmail account. Just a few buttons, checkmarks and dots.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Axis LMS No 
Gmail No 
Shift No 
Zendesk Yes 

Integrations

Axis LMS Yes 
Gmail Yes 
Shift Yes 
Zendesk No 

Pricing Details

$2/agent/month
Free Trial No 
Free Version No 

Pricing Details

$4.95/year/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

The Mail Track Company

Founded

2013

Country

Spain

Website

mailsuite.com

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications Yes 
Location Tracking No 
Team Management No 

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