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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Effortlessly keep tabs on email activity with Email Tracking for Zendesk. This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates. In addition, the system allows for tracking link clicks within Zendesk emails. To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.

Description

Stay informed about when and how often your emails are accessed and your links are activated. Transform successful and frequently used emails into templates that can be easily inserted with a simple click or shortcut, allowing for seamless sharing with your colleagues. Enhance your email outreach in Gmail by utilizing custom tags for personalization, all thanks to this robust mail merge tool. Gain comprehensive insights into your productivity, workload, and response times through detailed reports. Instant notification pop-ups will alert you in real-time when your emails are opened. By employing our email tracking software for Gmail, you can evaluate the effectiveness of your communication and receive immediate alerts when your messages are being read. Effortlessly conduct personalized email campaigns at no cost while remaining within Gmail. With our user-friendly tool, you can maintain constant communication with your customers or email lists without the need for expensive email marketing platforms. Tracking an email is as simple as clicking the check mark icon within the MailVibes Bar and toggling the switch on. This intuitive process ensures you remain engaged with your audience effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Gmail No 
Zendesk Yes 

Integrations

Gmail Yes 
Zendesk No 

Pricing Details

$2/agent/month
Free Trial No 
Free Version No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

MailVibes

Website

mailvibes.io

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

Alternatives

Alternatives

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