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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Effortlessly keep tabs on email activity with Email Tracking for Zendesk. This feature provides a detailed read receipt that specifies the exact date and time an email was opened, ensuring you have confirmation that it reached the right recipient. Furthermore, you can monitor how many times each email sent via Zendesk support has been accessed, including the earliest and latest access dates. In addition, the system allows for tracking link clicks within Zendesk emails. To enhance your responsiveness, consider enabling desktop notifications to receive timely alerts about important Zendesk emails. Activating these notifications ensures you are promptly informed when an email is opened, enabling you to follow up with customers at critical moments. This proactive approach can lead to quicker ticket resolution and higher levels of customer satisfaction. You always have the option to disable notifications if they become unnecessary.

Description

MailTracker is a Gmail extension designed for monitoring email activity, providing you with immediate notifications when your emails are opened. Stay informed about the precise moment your email is accessed, enabling timely follow-ups! Tailor your follow-up messages according to the actions of your recipients to enhance the likelihood of receiving a response. Boost your open rates by as much as 20% by analyzing which subject lines yield the best results. With email tracking, you gain insights into how engaged your audience is with your proposal. Conduct A/B tests on various elements of your emails to discover the most effective strategies and fine-tune your campaigns accordingly. By evaluating the success of your email strategies, you can assess your return on investment (ROI) and make educated choices for future initiatives. Tracking interactions with your emails allows you to pinpoint leads who show a greater level of interest, facilitating more focused and effective follow-up efforts. In this way, MailTracker empowers users to enhance their email communication and optimize their overall outreach strategy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Gmail No 
Google Chrome No 
Zendesk Yes 

Integrations

Gmail Yes 
Google Chrome Yes 
Zendesk No 

Pricing Details

$2/agent/month
Free Trial No 
Free Version No 

Pricing Details

$20 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

MailTracker

Website

www.getmailtracker.com

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

Product Features

Email Tracking

A/B Testing No 
Audience Segmentation No 
Campaign Management No 
Event-Based Notifications No 
Location Tracking No 
Team Management No 

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