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Description
Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application:
- Capture sales leads straight from Zendesk Support tickets
- Access a comprehensive history of each client's interactions
- Consolidate all pertinent sales deal information in a centralized hub
- Tailor and develop pipelines to align with your unique sales methodologies
- Add product descriptions to enhance your deals
- Incorporate various stages, details about products, and customer information
- Define reasons for lost deals along with their respective categories
- Automatically schedule the relocation of lost deals
- Attach relevant documents directly to your deals
- Generate analytical reports on reasons for lost deals, sales patterns, and additional insights
- Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility.
With these features, your sales process can become more efficient and integrated with customer support.
Description
Empower your remote or internal sales team with a user-friendly CRM designed specifically for small sales forces. There's no need to navigate through complicated formatting or confusing algorithms. Uptics provides just the right tools to enable your representatives to concentrate on selling rather than engaging in time-consuming tasks that don't contribute to their success. You can create an unlimited number of deal pipelines to categorize your various product lines, territories, and renewal businesses—your options are truly limitless. Keep meticulous records of every detail about each prospect to ensure that you never overlook a crucial selling point. Our SmartList feature automatically segments your lists, making organization a breeze without requiring extra effort. Additionally, you can easily track your previous interactions through comprehensive contact history and note-taking capabilities, ensuring you always know where you left off. This streamlined approach not only enhances productivity but also fosters stronger relationships with clients.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AOL Mail
Facebook
Gmail
Google Sheets
Intercom
Microsoft 365
Microsoft Outlook
Slack
Stripe
Yahoo! Mail
Integrations
AOL Mail
Facebook
Gmail
Google Sheets
Intercom
Microsoft 365
Microsoft Outlook
Slack
Stripe
Yahoo! Mail
Pricing Details
$6 per agent/per month
Free Trial
Free Version
Pricing Details
$ 99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
Uptics
Founded
2020
Country
United States
Website
uptics.io
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Email Verification
Bulk Email Verification
Catch-all Server Detection
Disposable Email Detection
Domain Check
Mail Server Validation
Single Email Verification
Spam Trap Detection
Syntax Check
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments