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Description
Zendesk's CRM and Deals feature serves as a powerful sales tool that allows users to manage their sales pipelines directly within Zendesk Support, eliminating the need to purchase Zendesk Sell. This integration enables a seamless connection between customer service and sales activities, resulting in a cohesive and multi-channel platform. Below are some of the key functionalities of the application:
- Capture sales leads straight from Zendesk Support tickets
- Access a comprehensive history of each client's interactions
- Consolidate all pertinent sales deal information in a centralized hub
- Tailor and develop pipelines to align with your unique sales methodologies
- Add product descriptions to enhance your deals
- Incorporate various stages, details about products, and customer information
- Define reasons for lost deals along with their respective categories
- Automatically schedule the relocation of lost deals
- Attach relevant documents directly to your deals
- Generate analytical reports on reasons for lost deals, sales patterns, and additional insights
- Enjoy a user-friendly interface that facilitates straightforward navigation and accessibility.
With these features, your sales process can become more efficient and integrated with customer support.
Description
Streamline the management of your sales, projects, team, clients, and marketing through a unified platform. This robust, cost-effective, and user-friendly software solution is designed specifically for businesses like yours. Our intuitive visual sales pipeline encourages proactive engagement, helping you stay organized and effectively navigate the intricacies of the sales process. You can effortlessly tailor your sales pipeline, filters, contacts, and deals to accommodate any sales methodology. Monitor hours worked, boost your team's efficiency, and enhance your overall profitability. With our mobile applications, you can access your deals, tasks, projects, and contacts while on the go. Organize and oversee meetings, tasks, milestones, and events for yourself or your colleagues. Collaborate seamlessly with clients, partners, and your team, while maintaining the option to manage privacy settings that determine what clients and team members can view. Consolidate all your contacts in one location, gain a comprehensive perspective, and foster stronger relationships. Ultimately, this solution empowers you to optimize every aspect of your business operations.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Desktop.com
Dropbox
Gmail
Google Calendar
Google Contacts
Google Drive
Google Workspace
Integry
Mailchimp
Nekton.ai
Integrations
Desktop.com
Dropbox
Gmail
Google Calendar
Google Contacts
Google Drive
Google Workspace
Integry
Mailchimp
Nekton.ai
Pricing Details
$6 per agent/per month
Free Trial
Free Version
Pricing Details
$39 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
TeamWave
Founded
2016
Country
United States
Website
teamwave.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies