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Description
GrowSurf is referral program software for tech companies.
Our customers are primarily marketing and product teams at B2C, FinTech, and SaaS companies that want to implement a customer-to-customer referral program while saving development overhead and increasing time-to-implementation.
With our top-rated referral software, GrowSurf customers launch faster and enjoy results like these: 312% return on investment, 30% of new leads from referrals, 15% of ARR from referrals.
Description
Outhentik is a video-based customer feedback and reputation management platform built to help businesses capture customer experiences privately before they become public online reviews. The platform allows customers to leave short video feedback and star ratings through a simple browser-based process that requires no app downloads or account creation. Businesses can place QR codes on counters, receipts, tables, or emails to encourage customers to share feedback immediately after their experience. Outhentik’s system routes every submission directly to a private dashboard where businesses can review the content before any public action occurs. Positive reviews can automatically trigger branded Google review invitations and generate authentic video testimonials for marketing purposes. Negative feedback creates an opportunity for businesses to respond directly, resolve issues privately, and improve customer retention before complaints appear publicly. The platform also provides tools for downloading, embedding, and sharing approved customer videos across websites, social media, and advertising campaigns. Outhentik includes multi-location support, reputation dashboards, email collection tools, reporting features, and customer recovery workflows for growing businesses and franchises. The system is designed to reduce review friction by replacing lengthy text reviews with quick video submissions that customers can complete in under a minute. Outhentik helps businesses improve reputation management, customer communication, and social proof generation while maintaining greater control over how customer feedback is handled. The platform is particularly focused on helping businesses transform customer experiences into loyalty-building conversations and marketing assets.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AWeber
Yes
Axis LMS
Yes
Brevo
Yes
Campaign Monitor
Yes
Constant Contact
Yes
Customer.io
Yes
Drip
Yes
EmailOctopus
Yes
HubSpot Customer Platform
Yes
Kit
Yes
Integrations
AWeber
No
Axis LMS
No
Brevo
No
Campaign Monitor
No
Constant Contact
No
Customer.io
No
Drip
No
EmailOctopus
No
HubSpot Customer Platform
No
Kit
No
Pricing Details
$179 per month
Free Trial
Yes
Free Version
No
Pricing Details
$97/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GrowSurf
Founded
2017
Country
United States
Website
growsurf.com
Vendor Details
Company Name
Outhentik
Founded
2025
Website
www.outhentik.app
Product Features
Referral
Affiliate Marketing
Yes
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
No
Feedback Management
No
Lead Engagement
Yes
Loyalty Program
No
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
