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Description
GroupMinder is a web-based application designed for group travel, serving as both an internal and online reservation platform. The internal or Intranet segment of the software is responsible for overseeing customer, vendor, and reservation information entered by your agents, while the online or Internet segment empowers customers to book travel packages directly from your website. Acting as the operational heart of the system, the Intranet enables your company to manage customers and vendors effectively by providing tools for creating and sending e-brochures, modifying reservations, processing payments, sending email confirmations, and generating reports easily. In addition, the Internet component integrates GroupMinder's reservation capabilities with your company's website, allowing potential customers to browse and book travel packages seamlessly online. This dual functionality ensures that both agents and customers have the resources they need to facilitate smooth travel planning.
Description
To expand your business, prioritizing sales and customer support is essential, as administrative duties do not contribute to value creation. Let Merang streamline your administrative responsibilities, allowing you to monitor commission sales and receivables in real-time, which helps ensure timely and accurate payments from clients or travel suppliers. Agents have the ability to access, generate, and manage their invoices from any location, with everything organized centrally for enhanced oversight. You can create customized invoices specifically designed for the travel sector, which can be emailed or sent as PDF files for a more polished presentation. The invoicing module enables agents to produce professional invoices from anywhere, and these can be easily emailed, printed as PDFs, or exported to Word documents. Finding existing customer profiles and their corresponding invoices is effortless, given that all information is centrally stored. You can view and manage all your invoices in one location, and TravelOffice takes care of organizing your invoicing data, allowing you to effortlessly track sales, commissions, and payments in real-time while simplifying your accounting processes. By reducing the burden of administrative tasks, your team can invest more time into growing your client base and enhancing customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$19.95 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Group Travel Technologies
Founded
2002
Country
United States
Website
www.grouptraveltech.com
Vendor Details
Company Name
Merang TravelOffice
Founded
2000
Country
Canada
Website
www.merang.com
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
No
Custom Packages
No
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
Yes
Vendor Management
No
Website Management
No
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
Yes
Payment Processing
Yes
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
Yes
Product Features
Travel Agency
Central Reservation System
No
Customer Database
Yes
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
Yes
Payment Processing
No
Promotions Management
No
Quote Management
Yes
Rental Car Reservations
No
Single / Group Reservations
No
