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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your customer interactions with Groove, the all-in-one solution designed to engage, assist, and impress your clientele. Our platform ensures that you and your team can effortlessly provide exceptional customer experiences at every touchpoint. Enjoy authentic, direct dialogues with your customers, streamlining communication and allowing you to focus more on addressing their needs rather than just providing support. Groove empowers your support team to respond to customer inquiries swiftly and effectively, boosting overall efficiency. You can annotate conversations with internal notes for discreet discussions among team members, fostering collaboration. Additionally, the system allows you to see if someone is already engaged in a conversation, preventing the awkwardness of duplicate responses. By designating specific conversations to individual team members, accountability and clarity regarding responsibilities are always maintained, leading to a more organized approach to customer service. With Groove, your team can transform the way you interact with customers, ensuring that every engagement is memorable and impactful.

Description

SampleTank 4 has been completely revamped to serve as the ultimate workstation for musicians, featuring a fully rescalable interface, an extensive library of samples, and a state-of-the-art sound engine that utilizes efficient disk streaming, which together provide unparalleled tools for music creation. Tasks that traditionally require multiple plug-ins can now be executed directly within SampleTank 4, ensuring a rapid workflow that fosters creativity and keeps ideas flowing seamlessly. Quickly locate different sounds and customize them using advanced editing features along with a new modulation matrix that enhances sonic possibilities. The introduction of dynamic “groove players”, an arpeggiator, a strummer, and various pattern and loop players enables users to transform sounds into fully realized songs more efficiently than ever before. Additionally, the innovative live mode positions SampleTank 4 as an ideal companion for live performances, allowing musicians to assemble comprehensive set lists and effortlessly configure each parameter to fit their performance needs. With these features combined, SampleTank 4 not only enhances studio work but also elevates live musical expression to new heights.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AskNicely Yes 
Constant Contact Yes 
Delighted Yes 
Desktop.com Yes 
Facebook Yes 
HubSpot Customer Platform Yes 
LinkedIn Sales Navigator Yes 
Lyftrondata Yes 
Olark Yes 
ProjectManager Yes 
RevvedUp Yes 
Slaask Yes 
Stripe Yes 
SyncDojo Yes 
Teamleader Yes 
Trello Yes 
Zoho CRM Yes 
deals&projects Yes 
elevio Yes 

Integrations

AskNicely No 
Constant Contact No 
Delighted No 
Desktop.com No 
Facebook No 
HubSpot Customer Platform No 
LinkedIn Sales Navigator No 
Lyftrondata No 
Olark No 
ProjectManager No 
RevvedUp No 
Slaask No 
Stripe No 
SyncDojo No 
Teamleader No 
Trello No 
Zoho CRM No 
deals&projects No 
elevio No 

Pricing Details

$12 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

€149.99 one-time payment
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Groove Networks

Founded

2013

Country

United States

Website

www.groovehq.com

Vendor Details

Company Name

Ik Multimedia

Founded

1996

Country

United States

Website

www.ikmultimedia.com/products/st4/

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

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