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Average Ratings 0 Ratings
Description
Groove Technology Solutions revolutionizes in-room entertainment for hotels by offering a contemporary streaming solution that prioritizes guest experience. Guests can begin viewing content immediately without the need for any logins or passwords. The system includes popular streaming applications, features an easy-to-navigate interface, and comes with a user-friendly remote, allowing any guest to start using it right away.
In addition to entertainment, Groove provides a platform for displaying essential property information, special dining offers, highlights of amenities, and event schedules directly on the screen, ensuring that guests remain engaged and well-informed during their stay.
For hotel management, the system operates seamlessly over existing internet connections, eliminating the need for in-room maintenance. Remote management of content updates and property messages is facilitated through a centralized dashboard, which simplifies the process of keeping all screens up to date across the property.
Supported by 24/7 customer service based in the US, Groove Technology Solutions has emerged as the efficient and tailored streaming solution designed specifically for the hospitality industry that you have been looking for, enhancing both guest satisfaction and operational efficiency. This innovative approach ensures that hotels can provide an exceptional experience to their guests while maintaining effortless control over their entertainment offerings.
Description
eRoom Suite is an all-encompassing communication platform aimed at improving guest satisfaction while boosting hotel revenue. With more than 16 easy-to-integrate tools, it customizes every phase of the guest experience to align with personal preferences. Notable components include eRoom CRM, which offers personalized service options, eRoom PMS for streamlining hotel operations, eRoom ERP for financial and administrative management, and eRoom BI for in-depth data analysis. Additional features such as eRoom Cast, eRoom Hotspot, and eRoom Signage enhance the overall guest engagement. By gathering valuable insights from guests, eRoom Suite empowers hotels to implement more efficient marketing strategies, resulting in a potential increase of over 30% in upselling and cross-selling opportunities. Clients have noted an increase of up to 8% in asset profitability, alongside considerable time savings in back-office operations. The suite’s seamless integration features and intuitive design position it as an adaptable solution that meets the diverse needs of hotels in today’s competitive market. Overall, eRoom Suite not only streamlines operations but also enriches the overall guest experience.
API Access
Has API
Yes
API Access
Has API
No
Integrations
DIRECTV FOR BUSINESS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Groove Technology Solutions
Founded
2007
Country
United States
Website
www.getgrooven.com
Vendor Details
Company Name
eRoom Suite
Founded
1991
Country
Spain
Website
www.eroomsuite.com