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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Groove Technology Solutions revolutionizes in-room entertainment for hotels by offering a contemporary streaming solution that prioritizes guest experience. Guests can begin viewing content immediately without the need for any logins or passwords. The system includes popular streaming applications, features an easy-to-navigate interface, and comes with a user-friendly remote, allowing any guest to start using it right away. In addition to entertainment, Groove provides a platform for displaying essential property information, special dining offers, highlights of amenities, and event schedules directly on the screen, ensuring that guests remain engaged and well-informed during their stay. For hotel management, the system operates seamlessly over existing internet connections, eliminating the need for in-room maintenance. Remote management of content updates and property messages is facilitated through a centralized dashboard, which simplifies the process of keeping all screens up to date across the property. Supported by 24/7 customer service based in the US, Groove Technology Solutions has emerged as the efficient and tailored streaming solution designed specifically for the hospitality industry that you have been looking for, enhancing both guest satisfaction and operational efficiency. This innovative approach ensures that hotels can provide an exceptional experience to their guests while maintaining effortless control over their entertainment offerings.

Description

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Booking.com No 
Clock PMS+ No 
Cloudbeds No 
DIRECTV FOR BUSINESS Yes 
Ericsoft Booking Engine No 
FLEXIPASS No 
Flexkeeping No 
GuestCompass No 
Guestline No 
Lighthouse No 
Lodgegate No 
Mews No 
Noovy No 
OPERA Cloud PMS No 
RMS POS No 
Shiji Daylight PMS No 
Stayntouch PMS No 
WhatsApp No 
apaleo No 

Integrations

Booking.com Yes 
Clock PMS+ Yes 
Cloudbeds Yes 
DIRECTV FOR BUSINESS No 
Ericsoft Booking Engine Yes 
FLEXIPASS Yes 
Flexkeeping Yes 
GuestCompass Yes 
Guestline Yes 
Lighthouse Yes 
Lodgegate Yes 
Mews Yes 
Noovy Yes 
OPERA Cloud PMS Yes 
RMS POS Yes 
Shiji Daylight PMS Yes 
Stayntouch PMS Yes 
WhatsApp Yes 
apaleo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Groove Technology Solutions

Founded

2007

Country

United States

Website

www.getgrooven.com

Vendor Details

Company Name

Runnr.ai

Founded

2022

Country

The Netherlands

Website

runnr.ai/

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives