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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Groov is a platform focused on workplace science that gathers both passive and active data from the digital tools already utilized by your team, transforming that information into real-time insights aimed at empowering managers and leaders to intervene before problems arise. By analyzing communication trends, usage statistics, feedback, and behavior signals, Groov applies principles of behavioral science alongside generative AI to generate metrics such as the Groov Index, as well as identifying anomalies, zones of engagement, and potential hidden risks. Furthermore, it provides customized recommendations and prompts directly within managers' workflows, enabling them to enhance team resilience, boost performance, and effectively bridge the gap between insights and actionable steps. In addition, Groov features role-specific visibility for executives, contextual microlearning, personalized support, workshops, and coaching, while seamlessly integrating with various systems to enrich insights—all while ensuring top-tier security, encryption, and compliance standards are upheld. This comprehensive approach not only aids in proactive management but also fosters a culture of continuous improvement and adaptability within teams.

Description

CUX in nutshell: ✔ User Behavior Analysis ✔ Experience Metrics ✔ Goal-Oriented Analysis ✔ Conversion Waterfalls ✔ Entire Visits Recording ✔ Heatmaps ✔ Pre-analysis & Alerts ✔ Auto-capture Events ✔ Retroactive Analysis ✔ 100% GDPR-compliant ✔ Data stored in EOG ✔ SSL secured

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Figma Yes 
Google Analytics No 
Google Analytics 360 No 
Google Calendar Yes 
Google Cloud Platform Yes 
Google Tag Manager No 
HubSpot CRM Yes 
Microsoft 365 Yes 
Microsoft Office 2024 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
NiCE Workforce Management (WFM) Yes 
Salesforce Yes 
Slack Yes 
Twilio Yes 
Zendesk Yes 
monday AI work platform Yes 

Integrations

Figma No 
Google Analytics Yes 
Google Analytics 360 Yes 
Google Calendar No 
Google Cloud Platform No 
Google Tag Manager Yes 
HubSpot CRM No 
Microsoft 365 No 
Microsoft Office 2024 No 
Microsoft Outlook No 
Microsoft Teams No 
NiCE Workforce Management (WFM) No 
Salesforce No 
Slack No 
Twilio No 
Zendesk No 
monday AI work platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€79 per month
CUX offers 2 pricing models: Business (starting at €79/month) and Enterprise (with custom quote).

CUX offers also a free trial – no expiration date and no credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Groov

Founded

2018

Country

New Zealand

Website

www.groovnow.com

Vendor Details

Company Name

cux.io

Founded

2019

Country

Wroclaw, Poland

Website

cux.io

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Product Analytics

Attribution No 
Automatic Data Capture Yes 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics Yes 
Data Export No 
Data History Retention Yes 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis Yes 
Touchpoint Analytics Yes 
User Segmentation Yes 

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