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Description
GridX utilizes smart meter interval data to facilitate intricate rate and billing structures, such as time-of-use and real-time pricing models. With its adaptable architecture, the platform allows for the seamless integration of new elements while phasing out obsolete ones, thus enabling the pursuit of fresh business prospects and adherence to regulatory standards. The GridX Enterprise Rate Platform streamlines the implementation process and significantly accelerates the launch of new rates, products, and services. By enhancing the meter-to-cash cycle with top-notch rate, billing, and cost analytics, GridX revolutionizes customer interactions. Our enterprise solution provides customer service representatives and key account managers with immediate access to rate, cost, and savings analyses, ensuring they can accurately inform customers about their potential expenses when opting for clean energy alternatives. Furthermore, we empower utilities to deliver personalized, valuable, and actionable insights regarding energy consumption and cost savings in real time, across various communication platforms, thereby enriching the overall customer experience. This innovative approach not only aids utilities in improving their service offerings but also fosters a deeper connection with their customers by prioritizing their energy efficiency goals.
Description
Innowatts’ software-as-a-service platform revolutionizes the way energy suppliers comprehend and cater to their clientele. By harnessing artificial intelligence and insights derived from over 43 million global meters, we empower energy retailers, utilities, and grid operators to access meter-level data, gain a deeper understanding of their customers, and enhance business processes through automation and intelligence. This results in a more dependable grid, increased profitability, improved customer satisfaction, and a pathway to a sustainable energy future. Our system captures data directly at the meter level, effectively closing the gap between energy providers and their customers, as well as ratepayers. We gather usage statistics as frequently as every 15 minutes, offering unparalleled data for more accurate customer insights. The backbone of our platform is advanced AI and machine learning technology, which delivers business intelligence that facilitates superior decision-making. Additionally, our AI-driven platform streamlines the optimization of Distributed Energy Resources (DER) to accelerate the energy transition, solidifying Innowatts’ position as a leader in the global AI-enabled SaaS market. By continuously adapting to the evolving energy landscape, we ensure that our clients remain at the forefront of innovation and customer service excellence.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GridX
Country
United States
Website
www.gridx.com
Vendor Details
Company Name
Innowatts
Founded
2014
Country
United States
Website
www.innowatts.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management