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Average Ratings 14 Ratings

Description

Effortlessly handle all your incoming and outgoing calls with Greetmate, the premier AI-driven call platform. Highly regarded by its users, Greetmate functions as a virtual receptionist, collecting caller details, arranging appointments, generating leads, dispatching webhooks, and easily connecting with Zapier. With Greetmate’s sophisticated no-code workflow creator, you can craft any call workflow you envision, establishing it as one of the most robust tools on the market. You can specify variables like customer name, email, or location, while efficiently transmitting the gathered information to webhooks, ensuring smooth data flow and communication. This capability makes Greetmate an indispensable asset for enhancing your business's calling efficiency.

Description

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

CDK Global No 
DealerBuilt No 
Dealertrack DMS No 
ERA-IGNITE No 
PBS DMS No 
Tekion No 
VinSolutions Connect CRM No 
Xtime No 

Integrations

CDK Global Yes 
DealerBuilt Yes 
Dealertrack DMS Yes 
ERA-IGNITE Yes 
PBS DMS Yes 
Tekion Yes 
VinSolutions Connect CRM Yes 
Xtime Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Pacific Codeline LLC

Founded

2024

Country

United States

Website

www.greetmate.ai

Vendor Details

Company Name

Numa

Founded

2019

Country

United States

Website

www.numa.com

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Alternatives

Alternatives