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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance visibility, boost efficiency, and lower last-mile expenses, all through a centralized cloud platform. This system focuses on route execution management to maximize driver productivity. Monitor the performance of your mobile workforce, cut last-mile costs, and elevate customer satisfaction with this dynamic route execution solution. Established in 2011 by a team of executives boasting over 70 years of collective expertise in last-mile logistics and transportation software, GreenMile was designed to assist companies in attaining peak efficiency and productivity in their route execution processes by providing technology that enhances visibility, management, and optimization of mobile teams. Over the years, GreenMile has transformed into the leading innovative SaaS-based platform for route execution, offering features like route dispatching, real-time comparisons of actual versus planned operations, on-the-fly route optimization, comprehensive reporting and analytics, as well as an extensive suite of mobility applications that further streamline operations. With its commitment to continuous improvement, GreenMile remains at the forefront of the logistics industry, pushing the boundaries of what a route execution platform can achieve.

Description

Salesforce Field Service with Agentforce empowers organizations to optimize field operations and improve service delivery. By leveraging AI technology, the platform automates tasks such as scheduling, dispatching, and asset management, resulting in improved productivity and reduced costs. With features like mobile app extensibility, dynamic data capture, and real-time video support through the Visual Remote Assistant, field teams can work more efficiently. The service also supports customer satisfaction by providing actionable insights into performance metrics like first-time fix rates and technician utilization, helping businesses operate smarter and more sustainably.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Augmentir
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Customer 360
Salesforce Net Zero Cloud
Salesforce Service Cloud
VSight Workflow

Integrations

Augmentir
Flosum
Metazoa Monarch
Neuron7
Salesforce
Salesforce Customer 360
Salesforce Net Zero Cloud
Salesforce Service Cloud
VSight Workflow

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

$75.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GreenMile

Website

www.greenmile.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/service/field-service-management/

Product Features

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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