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support

Description

Relying solely on software won't yield the most effective shipping strategy; rather, it takes the expertise of skilled shipping strategists to achieve that. By partnering with Green Mountain, you're not merely purchasing a service; you're gaining access to a knowledgeable ally who can leverage optimized shipping to enhance your profitability, fulfill customer expectations, and offer exceptional business support. Our team is armed with unparalleled industry insights and extensive carrier expertise. We utilize a unique system capable of auditing and re-rating every transaction, regardless of its complexity or volume. Our distinct advisory model ensures you won't have to navigate a platform or devise a strategy by yourself. Since our inception, we have prioritized assembling a team of industry professionals, which is why we actively seek out individuals with extensive backgrounds in shipping, logistics, data science, and technology. This commitment to expertise enables us to provide tailored solutions that truly cater to your business needs.

Description

TIO serves as an intelligent operating system specifically designed for freight forwarders, seamlessly linking your email inbox with your Transportation Management System (TMS) to manage the coordination process: it interprets incoming shipment emails, associates messages with active jobs, and populates TMS records for your team's approval. TIO efficiently manages each phase of the shipping process, which includes activities such as requesting quotes before booking, authorizing bookings, extracting pre-alerts, staging ISF 10+2, monitoring risks for late freight and detention, dispatching trucks, drafting arrival notices, routing customs documents, matching invoices to rates, and closing lots. Every record created in the TMS receives a thorough review and must be approved by a designated team member prior to TIO making any entries, ensuring that there are no automatic submissions. The system is compatible with platforms such as CargoWise, Magaya, Descartes, GoFreight, and any TMS that supports REST or SOAP APIs, and typically, installation can be completed in less than a week for most freight forwarders. Freight forwarders generally process between 80 to 200 shipments each month, and the manual tasks involved in coordinating between the inbox and TMS—such as reading emails, routing information, re-entering data, and following up—typically take around 8 to 12 minutes for each shipment. By automating these repetitive tasks, TIO significantly reduces the time spent on manual coordination, allowing teams to focus on more strategic activities.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CargoWise No 
EFT-eCargo No 
GoFreight No 
Magaya CRM No 
eFreight Suite No 

Integrations

CargoWise Yes 
EFT-eCargo Yes 
GoFreight Yes 
Magaya CRM Yes 
eFreight Suite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact for pricing
Pricing is based on shipment volume and team size.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Green Mountain

Country

United States

Website

greenmt.com

Vendor Details

Company Name

TIOCORE

Founded

2026

Country

United States

Website

tiocore.com

Product Features

Parcel Audit

Auditing & Claim Filing Services No 
Automated Audit No 
Automated Claim Filing No 
Carrier Invoice Auditing No 
Cost Recovery Reporting No 
Data Import No 
Exceptions Management No 
Package Analytics No 
Predictive Analytics No 
Shipping Monitoring No 
Shipping Optimization No 
Third Party Management No 

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